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Newsby StaffFebruary 10, 2011

NTSB on Twitter, YouTube

Will use the Twitter account to communicate with those interested in its investigative work and advocacy programs to enhance transportation safety. The YouTube channel will be a one-stop resource where the NTSB's advocacy video messages, transportation accident animations and other video products can be accessed.

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Newsby StaffNovember 17, 2010

L.A.’s Metrolink unveils new mobile Website

Riders can visit the site from Web-enabled cellular devices to access service updates on Metrolink’s Twitter feed; a Google Transit trip planner; news and commuter updates; information about each Metrolink station; and special offers and promotions.

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From the Editor'sby Nicole SchlosserJuly 30, 2010

To blog or not to blog?

These days, it’s a given that nearly everyone publishes a blog, is on Facebook, Twitter or all of the above. More and more of our work and personal lives have gravitated online. With nearly everyone seemingly reporting everything online, how does a transit agency or coach operator handle situations presented by employee scribes who blog publicly about their job?

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Newsby StaffMarch 18, 2010

Amtrak joins Twitter

By monitoring and “listening” to Twitter conversations about Amtrak, the rail provider seeks to better respond to passenger comments and service-related inquiries, provide updates on service enhancements and post information on promotions and events.

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Newsby StaffFebruary 2, 2010

Prevost increases service efforts for Olympics

The Delta Prevost Service Center has also set up a Twitter account to communicate with drivers and operators during the Games. The company will be able to post information about open bays and emergency service, and drivers can use Twitter to communicate service requests to the Prevost Service Center personnel.

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Newsby StaffAugust 28, 2009

KCATA launches bus tracker, social media pages

“Webwatch” will enable riders to see where their bus is and when it is expected to arrive at their stop. Also using Twitter and Facebook pages to alert customers to changes to routes, and to post contests, promotions and other passenger information.

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Newsby StaffJuly 13, 2009

Texas school's transport services to use Twitter

Parking Services plans to update the Twitter feed to give students more information about special events, lot maintenance and other activities that may affect parking availability.

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Newsby StaffJuly 7, 2009

Port Authority upgrades Website, joins Twitter

New interactive Website allows riders to access schedules and destination information more easily. Passengers also can follow the agency's PATH Twitter account for service information and customer service questions.

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Newsby StaffJuly 1, 2009

SEPTA launches schedule info on Google Transit

Other web tools in the works include real-time arrival information for the agency's Regional Rail system and providing customer updates on Twitter.

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Newsby StaffJune 15, 2009

Merced County Transit joins Twitter

Through Twitter, Merced County Transit followers will receive real-time updates on their cell phones and computers regarding route delays, service changes, and special announcements.

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