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Added stops to its Downtown Shuttle Route. Additionally, seniors and ADA riders may now transfer, free of charge, to the fixed-route system.
Read More →Patricia Adams, a former school bus driver, has been transporting 30 to 40 people daily to physical therapy, dialysis and doctors appointments safely for six years.
Read More →The agency is replacing all of its bus fleet — 152 buses — from diesel to natural gas, and 78 paratransit vehicles from gasoline to natural gas as vehicles are retired from the fleet.
Read More →In June, the RTA mailed more than 550,000 reduced fare, ride free and ADA paratransit customers mailers about the transition to Ventra.
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Buses will be manufactured on the 24-foot Mercedes Benz and Freightliner Sprinter chassis and the new Chrysler/Dodge/Ram ProMaster and full-size Ford Transit chassis.
Read More →Committee votes to recommend the service only be provided for rides within three-quarters of a mile of the fixed routes on the city's public transportation system, which is the minimum ADA requirement.
Read More →Service difficulties have included phone glitches and extended wait times. The agency has had to set up a new call center to accommodate the increased call volume for the service.
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Tablet use is not only rising in the general public, paratransit and human service transportation are also taking advantage of the convenience of the mobile devices.
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Access Services has used several taxi companies over the years, each meeting its standards for driver training, a background in sensitivity to working with customers with disabilities, and maintenance and upkeep of the vehicles.
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Forty percent cite these factors as their top daily obstacles. Meanwhile, ridership continues to rise, with two-thirds of operators reporting increases.
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