MV to operate Fla. paratransit service
Under the terms of the contract, MV will manage operations, training, customer service, scheduling and dispatch and will partner with the Jacksonville Transit Authority on maintenance activities
MV Transportation Inc. was selected to operate the Jacksonville Transit Authority’s (JTA) paratransit service.
Awarded by the JTA board of directors, the contract covers a base period of five years with two additional two-year renewal options.
Under the terms of the contract, MV will manage operations, training, customer service, scheduling and dispatch and will partner with the JTA on maintenance activities. The paratransit service will be provided using a client-furnished fleet of 83 vehicles and MV will implement Smart Alert Messenger technology, a reporting system that will track the on-time performance of the paratransit vehicles in real-time.
MV will employ approximately 80 professional operators and staff, as well as partner with three local disadvantaged business enterprise companies to run the transit operation.
Founded in 1975, MV Transportation currently operates seven transit contracts in Florida.
More Paratransit

New York MTA Leverages Zoning Program to Advance Station Accessibility
Accessibility enhancements at Nevins St Station will be financed through a development agreement tied to the MTA's Zoning for Accessibility initiative.
Read More →
Reinventing Fleet Maintenance with Real-time Visibility and AI
Transit leaders need to know what needs fixing, where to look, who is responsible, when work is completed, and what it costs without having to chase information across disconnected systems.
Read More →
SamTrans Sets Priorities for Potential Connect Bay Area Revenue
The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
Read More →
Chicago's NITA Act Moves Into Next Phase as Service Improvements Begin
Rider-focused improvements will begin rolling out across the system immediately as CTA, Metra, and Pace increase service this summer in the six-county region.
Read More →2026 METRO Buyer’s Guide & Directory
Searching for the right vehicles, technology, equipment, or services for your public transit or motorcoach operation? This industry guide brings together manufacturers and suppliers from across the transportation market — all in one place. Download it to connect with the companies that help agencies and operators improve mobility, enhance operations, and move their organizations forward.
Read More →
Rays the Mark Foundation to Honor CDTA’s Emily DeVito at October Fundraiser
Event at Chicago-area Ravisloe Country Club will support DeVito, a transit employee and mother of twins battling kidney failure and awaiting a transplant.
Read More →
King County Test Heliox Chargers, Keolis Lands California Contract Top Biz Briefs
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →
Spare Expands AI-Native Operations Platform With Fixed-Route Capabilities
The launch marks a major milestone in Spare’s vision for unified transit operations.
Read More →
Via Announces Scheduling and Supply Studio
The Scheduling and Supply Studio provides the world’s first fully integrated platform for optimizing vehicle and driver availability to rider demand, said company officials.
Read More →
Boston's MBTA Completes Latest Green Line Work
The work took place during 12 consecutive days of shuttle bus service replacement between Kenmore and Cleveland Circle.
Read More →