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Paratransit operators are once again feeling the budget pinch, with more riders boarding and funding vanishing. More providers are relying on scheduling software and the Internet to accommodate customers. New survey questions provide information on productivity, billing and denial reporting.
Read More →MetroAccess EZ-Pay became available May 1 and allows customers to prepay for trips by phone or online using a credit or debit card, eliminating the need to carry cash, tokens or other paper-based forms of payment.
Read More →The 100,000-square-foot facility will be built on COTA's Fields Avenue Campus and house administrative, eligibility and customer care functions, as well as operations and maintenance for up to 104 paratransit vehicles.
Read More →Five-year agreement includes operation, maintenance and management of a 36-bus fleet to service Pasadena's fixed-route Area Rapid Transit System and dial-a-ride paratransit services.
Read More →Customers also can set up the new rider alert system to notify them on the operational status of Metrorail or Metromover station elevators and escalators. System also lets paratransit customers sign up to receive STS updates.
Read More →The contract is a three-year agreement that includes the operation, maintenance and management of a fleet of 87 ADA paratransit buses serving the Newark area, including Essex, Union, Hudson, Somerset and Morris counties.
Read More →The federal dollars announced Wednesday will be used to purchase new equipment, including streetcars, buses, ferries, paratransit vans, clean fuel vehicles and railcars, as well as pay for the construction of new transit facilities, bus shelters, repair and maintenance of transit systems and safety and security equipment.
Read More →Effective immediately, MBTA contractors, including Mass Bay Commuter Rail (MBCR), The RIDE paratransit service, and commuter boat and private bus contractors will comply with the directive issued to MBTA operators last month.
Read More →Includes a number of in-vehicle technologies for paratransit and fixed-route vehicles, integrated with its existing back-office scheduling, dispatching, traveler information and driver management systems.
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Post-Katrina's Lower 9th Ward has finally begun to pick up the pieces and found a way to transport its slowly re-growing population using a flexible-route, on-demand neighborhood circulator that combines elements of fixed route, flex route, paratransit and neighborhood circulators.
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