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Boasts a consistent on-time performance of better than 97%, a customer satisfaction rating of 93% and annual ridership of about 84 million. In 1983 system-wide on-time performance was hovering at 80.5% and annual ridership was 42 million and dropping.
Read More →At an estimated cost of $67 million, the installation is part of the railroad's ongoing effort to bring its entire infrastructure into a state of good repair.
Read More →To encourage the use of public transit as the region slowly recovers from the devastating effects of Hurricane Sandy, NYC Subway and Bus network, Long Island Rail Road, Metro-North Railroad, and Access-a-Ride services will be free for Thursday and Friday.
Read More →Long Island Rail Road and Metro-North Railroad are back in operation in some areas. Thousands of MTA workers are still out across the entire 5,000 square mile service region inspecting and repairing the damage caused by Hurricane Sandy.
Read More →The job was advertised Friday and a construction contract will be awarded this fall for the replacement of all the original cables that lift the two, 330-foot-long main spans of the Harlem River Lift Bridge, located about 4.5 miles north of Grand Central.
Read More →In December 2010 the MTA abbreviated the validity periods to reduce revenue loss from uncollected tickets and imposed a refund fee of $10 to partially cover the actual cost of processing the refund.
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The time and date stamped electronic ticket shows up on the purchaser's phone screen as a secure image that a conductor can validate visually. The electronic ticket also shows as a bar code that can be scanned by a conductor's hand held device to verify that the barcode is valid.
Read More →Equipment that keeps the terminal cool in the summer, warm in the winter and flushed with fresh air all year round is being upgraded though a $22 million partnership between NYPA and MTA Metro-North Railroad.
Read More →New York's Long Island Railroad and Metro-North increased the number of quiet spaces this month. Despite the new trend, not all riders are able to separate their hectic work lives from their commute.
Read More →The introduction for train schedules and status information is just the latest in a long series of improvements in how the railroad communicates with its customers.
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