Kyle Connor

Zen and the Art of Bus Driving

If we encourage our operators to treat operating a bus as a shift-long Zen moment, we may be able to reduce preventable crashes by a significant amount. The “Zen Operator,” who drives precisely at all times, is also less stressed. The Zen Operator flows through difficult, tight situations easily and their body language and vibe give passengers a sense of confidence. The operator whose passengers have a white-knuckle death grip on the back of the seat in front of them is not practicing “Zen Bus Operation.”

Dave Walsh

Sarah M. Kaufman

Web Extra: Carbon reduction, culture change top talk at green conference

From engaging employees to design and international innovations, the conference provided attendees with several options to make their operations greener.

Amtrak, Partners Break Ground on New Vermont Station

Customers will no longer require steps to get on or off a train at Brattleboro Station, making for a more seamless and safer experience due to the new platform sitting four feet above the top of the rail.

Holly Reed

Mary Scott Nabers

Jennifer Yellin