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Motorcoach operators often have to compete against other operators offering the same services at a lower price. Using a clear-cut sales process, learn to engage customers in conversations that allow them to decide based on total value and not just the bottom line.
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People often owe their success in business to their ability to adapt. Richard Maben, president of Utah Trailways, has been adapting his business since its inception, with positive results.
Read More →Stefano Viggiano, director of development services, discusses the framework and characteristics of the highly anticipated bus rapid transit system in Eugene, Ore. It will be launched in December and expanded over the next several years.
Read More →Long before the effects of COVID-19, the public transit industry saw a shortage of vehicle operators and maintainers. During the Covid era, that shortage became more acute — to the extent that many systems have curtailed service due to a lack of staff.
Read More →Looking forward toward increased sustainability, manufacturers are focusing on preserving the lifespan of vehicle seats while reducing weight and adding features to increase flexibility and safety.
Read More →Biz Briefs covers the latest news in the transit and motorcoach industries.
Read More →Unmatched customer service, family-owned Clio, Mich. business drives success.
Read More →On the cusp of opening a long-awaited intermodal station and implementing a complete service restructuring, the Connecticut-based system forecasts increased ridership on the horizon.
Read More →Whether it's tasting freshly roasted Hawaiian coffee, getting a behind-the-scenes look at an opera house or painting picnic tables at Yellowstone National Park, tour operators are offering more creative options to accommodate clients looking for enhanced experiences.
Read More →The core of the show are the appointments where buyers, who are bus owners and tour operators, come to meet with sellers, who are travel industry representatives from destination marketing organizations (cities, areas, states), attractions, restaurants, receptive operators, hotels and associate service suppliers.
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