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Arti Shivdasani is turning to the Ontario Human Rights Commission to help her counter the agency’s decision, which says she no longer qualifies for paratransit service. The TTC is looking more closely into changes in customers’ mobility and removed 50 people from Wheel-Trans service last year.
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Survey showed demand down slightly from last year, but still high, with nearly two-thirds seeing an increase. More operators reported customer expectations and behavior as hurdles to providing good service. Scheduling software comes in handy and travel training saw a slight bump.
Read More →The City Council unanimously adopted recommendations that a 22-member transit taskforce put together in the past year. A number of paratransit users and supporters have brought concerns to the task force and the council.
Read More →Alderman Ameya Pawar vowed to save the route by using surplus funds from a local tax-increment-financing district. The CTA decided to eliminate the route and several others to save $16 million to address overcrowding on popular routes.
Read More →The number of senior paratransit riders using mobility devices — especially wheelchairs — has risen drastically over the last five years and will continue to rise, further challenging local systems.
Read More →Delays in service and drivers who appear unaccustomed to routes and dealing with people with disabilities are among the concerns riders are reporting after Maui County switched service providers from Roberts Hawaii to Maui Economic Opportunity Inc. on July 1.
Read More →Gwinnett Paratransit passengers wanting to transfer to MARTA end up paying double fares. Officials plan to make the free transfers more consistent when area transportation groups get together to establish a regional fare policy.
Read More →Riders now enjoy real-time notifications about their upcoming journeys, allowing them to plan effectively and stay informed.
Read More →Because one-third to two-thirds of all elderly people do not live or travel within the obligatory service corridors, study recommends expanding paratransit services to areas where elderly people are living without them.
Read More →While 70 percent of respondents saw ridership increase, fewer plan to buy new vehicles next year and many have had to reduce service to meet tighter budgets. In many cases, software, mobile data terminals and other technologies are helping agencies streamline services.
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