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The center includes an agent window with OMNY functionality, digital monitors displaying service status updates.
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The students advanced to the finals for their idea of placing new smart signs in subway stations.
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The plan provides a framework to improve integration between the transit system and bicyclists, pedestrians, and users of shared or personal electric-powered bikes or scooters.
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The financial plan contains a roadmap for the MTA’s longer-term fiscal stability.
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Through 19 different procurements, $2.5 billion will be invested to enhance resiliency efforts to combat climate change and more.
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The new facility is set to be fully operational by mid-2023.
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Station agents will shift from working exclusively in booths to performing core customer service functions throughout the station.
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The extension will ensure greater service reliability on the Port Washington Branch with the projected service increase associated with the opening of Grand Central Madison.
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NYC Transit did a soft launch of the program over the summer on the B and D lines in the Bronx.
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MTA has tested the technology with Preteckt for two years.
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