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Areas of focus include on-time performance (OTP), staffing, operations, equipment maintenance, customer service, fare collection, and winter weather resiliency plans.
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The chief administrator will focus on the fiscal health of the organization, enabling the general manager to focus on improving service for customers.
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In addition to leading the MBTA, Scott was Massachusetts Department of Transportation Rail & Transit Administrator, roles she held from 2012 to April 2015.
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Under Steve Townsend's leadership, Keolis has successfully expanded into the commuter rail and transit markets in the U.S., winning contracts to operate the Virginia Railway Express and the Massachusetts Bay Transportation Authority commuter rail system.
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The report argues that the city should be pushing for the “gold standard” of BRT. That would include a control station that monitors buses and ensures they come at well-spaced intervals and enclosed stops that shelter customers.
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The APTA International Rail Rodeo Competition is designed to encourage excellence and professionalism in rail transit operations. The competition was held June 17 to 21 at the UTA's Jordan River Rail Service Center.
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Calls for investments this summer and over the next five years in snow removal equipment, infrastructure upgrades and operations during harsh weather to improve service reliability.
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The company is paying to build the station, which will cost between $14 million and $16 million, as well as for maintenance costs for at least the first decade after the station opens.
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"The control board would create a second bureaucracy and would separate the MBTA from what is the currently the Department of Transportation," said Sen. Thomas McGee, D-Lynn, chairman of the Joint Committee on Transportation, according to the report.
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The C3RS program is the first of its kind in Massachusetts, and Keolis officials say it will enhance their efforts to further strengthen the commuter rail system’s safety culture. Keolis officials said the system will enable them to collect data about close calls that may not be reported, identify safety hazards and take corrective actions before an accident or incident occurs
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