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Newsby StaffNovember 14, 2017

New York MTA to offer real-time, on-demand service for paratransit users

he e-hail app pilot, which launches this month, will allow paratransit customers to electronically hail yellow or green taxicabs on demand, similar to popular on-demand ride services such as Uber, Lyft, and others.

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Newsby StaffNovember 6, 2017

NYCT unveils renovated subway station in Brooklyn

Prospect Av Station features enhanced lighting, countdown clocks, improved signage, Wi-Fi connectivity, security cameras, new street-level canopies with digital displays and new art.

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Newsby StaffOctober 25, 2017

NY MTA to replace fare system with contactless, mobile payment

The new account-based system will allow customers a variety of convenient self-service options to manage their account, including via the web and on mobile devices.

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Videosby StaffOctober 18, 2017

NY MTA Enhanced Station Initiative: 53 St. Station Opening

The new 53 street Station, completed under a design-build contract, includes countdown clocks, enhanced LED lighting, WiFi connectivity, new digital displays throughout the station, wayfinding floor tiles and new handrails.

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Newsby StaffOctober 17, 2017

NYCT's customer service center taps tech to keeps riders informed

The facility has reconfigured its seating arrangements, installed new signage, a queuing system, integrated digital media and an On the Go Travel Station kiosk.

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Newsby StaffOctober 3, 2017

New York MTA unveils customer-focused subway performance dashboard

In developing the new metrics dashboard in-house, New York City Transit reviewed global standards for publicly reported performance data and opted to surpass those standards in the interest of increased transparency.

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Videosby StaffSeptember 1, 2017

A Day in the Life of NYC's Transit System in 1961: Part 2

From the New York Transit Museum archives, Daily Miracle (Part 2 of 3), is a 1961 documentary about a day in the life of NYC's transit system.

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Videosby StaffAugust 29, 2017

A Day in the Life of NYC's Transit System in 1961: Part 1

From the New York Transit Museum archives, Daily Miracle Part 1, is a 1961 documentary about a day in the life of NYC's transit system.

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Newsby StaffAugust 7, 2017

NYCT to add 377 New Flyer Xcelsior buses

New buses will include enhanced safety and comfort, better driver visibility, pedestrian turn warning, Wi-Fi, and USB ports to improve the bus rider experience.

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Newsby StaffAugust 3, 2017

NY MTA chair announces leadership appointments

Chairman Joseph Lhota today announced the appointment of Patrick Foye as president and Veronique Hakim as managing director of the MTA.

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