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The average New York City Transit bus travels 7.4 miles per hour along its local, SBS, and express routes — slowest among the seventeen largest bus companies in the nation, according to a city comptroller report.
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A seasoned and highly regarded transportation professional whose work has taken him across three continents over nearly three decades, Andy Byford joins NYC Transit after a widely hailed five-year stint as the CEO of the Toronto Transit Commission.
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Effective immediately, subway conductors and bus drivers have been instructed to use gender-neutral language when communicating, such as "passengers," "riders," and "everyone."
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he e-hail app pilot, which launches this month, will allow paratransit customers to electronically hail yellow or green taxicabs on demand, similar to popular on-demand ride services such as Uber, Lyft, and others.
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Prospect Av Station features enhanced lighting, countdown clocks, improved signage, Wi-Fi connectivity, security cameras, new street-level canopies with digital displays and new art.
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The new account-based system will allow customers a variety of convenient self-service options to manage their account, including via the web and on mobile devices.
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The new 53 street Station, completed under a design-build contract, includes countdown clocks, enhanced LED lighting, WiFi connectivity, new digital displays throughout the station, wayfinding floor tiles and new handrails.
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The facility has reconfigured its seating arrangements, installed new signage, a queuing system, integrated digital media and an On the Go Travel Station kiosk.
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In developing the new metrics dashboard in-house, New York City Transit reviewed global standards for publicly reported performance data and opted to surpass those standards in the interest of increased transparency.
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From the New York Transit Museum archives, Daily Miracle (Part 2 of 3), is a 1961 documentary about a day in the life of NYC's transit system.
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