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Articlesby Nicole SchlosserApril 26, 2011

Valley Metro music video campaign educates, entertains riders

Valley Metro's online music video campaign, "Valley Metro Notes," consists of 11 songs from six local bands, showing in an entertaining way how to use the transit system. The campaign is geared toward high school, college students and older, with the caveat of not alienating any other demographic.

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Newsby StaffMarch 30, 2011

Amtrak to Twitter NEC updates

Twitter users who choose to follow @AmtrakNEC will be notified of major service disruptions resulting in extreme delays or stoppage of all rail traffic, whether the issue is the result of commuter, freight or Amtrak rail equipment; severe weather; police activity; and track or other infrastructure matters.

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ArticlesMarch 28, 2011

Utah turns to Twitter to talk fare hikes

Under the fare hike proposal, base fares would gradually increase over three years, with the first going into effect May 1, 2011, if approved by UTA's board.

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From the Editor'sby Janna StarcicMarch 9, 2011

Are public tweetings in your future?

What if you set up a meeting to get public comments on your transit system’s proposed fare increase or service changes and nobody came? I’m sure that’s the case for many transit systems. What if there was a way to reach out to your customers directly without all the hassle that goes into a public meeting?

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Newsby StaffFebruary 10, 2011

NTSB on Twitter, YouTube

Will use the Twitter account to communicate with those interested in its investigative work and advocacy programs to enhance transportation safety. The YouTube channel will be a one-stop resource where the NTSB's advocacy video messages, transportation accident animations and other video products can be accessed.

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Newsby StaffNovember 17, 2010

L.A.’s Metrolink unveils new mobile Website

Riders can visit the site from Web-enabled cellular devices to access service updates on Metrolink’s Twitter feed; a Google Transit trip planner; news and commuter updates; information about each Metrolink station; and special offers and promotions.

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Newsby StaffMarch 18, 2010

Amtrak joins Twitter

By monitoring and “listening” to Twitter conversations about Amtrak, the rail provider seeks to better respond to passenger comments and service-related inquiries, provide updates on service enhancements and post information on promotions and events.

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Newsby StaffJuly 13, 2009

Texas school's transport services to use Twitter

Parking Services plans to update the Twitter feed to give students more information about special events, lot maintenance and other activities that may affect parking availability.

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Newsby StaffJuly 7, 2009

Port Authority upgrades Website, joins Twitter

New interactive Website allows riders to access schedules and destination information more easily. Passengers also can follow the agency's PATH Twitter account for service information and customer service questions.

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Newsby StaffJuly 1, 2009

SEPTA launches schedule info on Google Transit

Other web tools in the works include real-time arrival information for the agency's Regional Rail system and providing customer updates on Twitter.

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