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While cost-conscious consumers are often looking for the best value, there are other factors they should weigh, including the quality of the service they are paying for, safety, and customer service. Effectively learning to sell those finer points to potential customers can greatly impact your bottom line.
Read More →The new service will launch in September 2023 in six cities with an initial fleet of 25 Teslas employing 60 companion drivers.
Read More →In the next few months, the MTA will launch the companion piece to the IVR system — Pass Web, which will allow customers to book their trips online.
Read More →The roughly $180,000 in cost savings from the night service reductions for the Springfield Mass Transit District are less than one third of what is already being done while SMTD awaits delayed payments and a clearer budget picture from the state.
Read More →The technology, known as Bus Transit Management System (BTMS), provides real-time monitoring of bus movements and modern real-time communications between bus drivers and CTA’s Control Center.
Read More →The hurricane caused massive power outages, flooding, and blocked rail lines and roads across Florida, Georgia, and the Carolinas.
Read More →The new center serves as the central hub for monitoring and managing PATCO train operations, communications, customer service coordination, incident response, and overall operational oversight across the transit system.
Read More →With a six-mile expansion planned, the Charlotte streetcar is positioned to connect more neighborhoods and major transit hubs across the region.
Read More →Switching from one operator to three new companies is expected to cost $184 million. But the county is banking that the investment in hiring more help will correct late bus pickups and other service problems that triggered a flood of rider complaints, according to the report.
Read More →The board-approved framework allocates future funding to maintaining service, rider improvements, equity initiatives, and infrastructure repairs.
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