D.C. Approves Better Bus Redesign

Planners started the project in 2022 with the goal of making the bus system easier to use, faster, and more reliable.

WMATA Advances Final Phase for 7000-Series Relaunch

Under the new plan details, the operations team will implement a 15-day manual measurement interval with a path to progress to a longer measurement period in the future.

METRO Briefs

WMATA nears new tunnel cell service agreement

The project was supposed to have been completed three years ago, under a 2008 contract between WMATA and a consortium of Verizon, AT&T, Sprint and T-Mobile, however, officials said several obstacles prevented the companies from wiring the tunnels.

WMATA launches plan to get rail line 'Back to Good'

Plan includes a train reliability program that cuts railcar delays by first retiring the oldest (1000-series) and least reliable (4000-series) cars in the fleet by the end of 2017.

WMATA adding more service, more affordable pass products

All Metrorail passes will now come with free Metrobus service, providing a better value and experience of customers.

WMATA Approves Budget for Service Improvements

The budget supports the region’s economic recovery from the pandemic and provides more flexibility to customers that may no longer be commuting to work five days a week.

WMATA Report Sees Improvements in Ridership, Customer Satisfaction

Nearly one-half of Metrobus customers saw buses arrive every 12 minutes or less, and more than half of rail customers saw trains arrive every six minutes or less, on average.

WMATA to employ "mystery riders" to enhance customer service

The Washington, D.C.-based Washington Metropolitan Area Transit Authority (WMATA) plans to begin a “mystery rider” program, and the Board of Directors has approved awarding a five-year contract to a winning bidder.