Washington Metropolitan Area Transit Authority (WMATA) customers are now able to ride more and spend less with the introduction of more affordable passes and more Red and Yellow Line service at some stations.
All Metrorail passes will now come with free Metrobus service, providing a better value and experience of customers. Four passes will be lowered in price — the Seven-Day Unlimited, Seven-Day Short Trip, Seven-Day Regional Bus, and One-Day Unlimited Pass. There is also the new option of a Three-Day Unlimited Pass.
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Red Line trains will run end-to-end between Glenmont and Shady Grove, instead of turning some trains back at Silver Spring. The change complements the extended service to Shady Grove that began in December when WMATA eliminated the “Grosvenor Turnback,” where every other Red Line train began and ended at Grosvenor.
On the Yellow Line, extended service to Greenbelt is already in effect, doubling rush hour service at nine stations north of Mt Vernon Square (Shaw-Howard, U Street, Columbia Heights, Georgia Ave-Petworth, Fort Totten, West Hyattsville, Prince George’s Plaza, College Park and Greenbelt) to reduce crowding conditions. Previously, Yellow Line trains turned back at Mt Vernon Square during rush hours and at Fort Totten at all other times.
In keeping with WMATA’s commitment to improve reliability and customer service, the agency’s industry-first “Rush Hour Promise” will continue to provide riders with a credit toward future travel for unscheduled delays of 10 minutes or more.
These customer-focused improvements come as the agency’s safety and reliability continue to improve, thanks to robust preventive maintenance, capital investments, and new dedicated funding sources. On-time performance last month reached 90% for the first time in at least eight years. Railcar reliability is also at the highest level in eight years, averaging more than 145,000 miles between delays — a 150% improvement over last year.
The tour reflects LIT’s commitment to supporting professional growth, collaboration, and opportunity for individuals at all career stages within the transit industry, according to LIT officials.
Curated and facilitated by transportation industry leaders, LITLA provides a high-quality, structured learning experience that combines theoretical knowledge, professional networking, and practical leadership application.
Drawing on decades of industry experience, Evans-Benson offered insights into the differences between the two, along with tips for better customer engagement and more.
METRO Executive Editor Alex Roman presented the award to the operation’s President/CEO Scott Parsons at the United Motorcoach Association’s EXPO in Birmingham, Alabama.
The brand strategy was developed based on input from RTA board members, staff, and stakeholders, along with secondary research conducted over a months-long process.
In close coordination with regional partners including Caltrain and BART, the agency ensured convenient interagency connections and seamless transfers for game-day passengers.
Because rail has high fixed costs and low marginal savings, it is impossible to close the projected FY27 $376M deficit with service cuts and fare increases alone, said agency officials.
The total ridership includes all fixed-route bus service, C-VAN paratransit service, The Current, Vanpool, and special event service. Almost all individual routes saw year-over-year increases from 2024 to 2025.
