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More than half of subway customers, 57%, are satisfied with the subway overall, up from 49% in Fall 2024. This marks the highest level of overall subway satisfaction since the inception of this survey in Spring 2022.
Read More →Halfway through 2025, the MTA is on track to install barriers at more than 100 subway stations by the end of the year.
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Amid a historic capital program focused on state-of-good-repair investments, subway safety also improved, with major crimes down 3.2% year-over-year and nearly 10% below 2019 levels.
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Activated Jan. 5, the nation’s first urban congestion pricing program reduces gridlock in Manhattan’s Congestion Relief Zone below 60th Street by charging motorists to enter the zone.
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The report identifies the resources needed to maintain a State of Good Repair (SGR) across bus, rail, and
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With growing ridership, MTA is investing in a faster, more modern fleet — starting with 316 next-gen M-9A railcars.
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The proposed plan will now be resubmitted to the MTA Capital Program Review Board in Albany, signaling a major step forward for what MTA officials are calling the agency's most rigorously developed capital program.
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The plan will enable the MTA to make transformative investments, including breaking ground on the new Interborough Express (IBX), rehabilitating the Grand Central Artery, and improving the overall rider experience.
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Over the last two years, the MTA has implemented a series of strategic measures to reduce fare evasion centered around equity, education, enforcement, and environment.
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The move is in addition to enhanced express bus service on eight lines that went into effect earlier this spring. The service enhancement will decrease travel times, shorten commutes, and reduce wait times at bus stops.
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