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A new engagement, this will see FCV work with Sound Transit to transform the way they serve their riders' needs online and across channels.
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The countdown clocks were developed in part to address concerns about the overall accessibility of MTA’s Bus Time system, which sends wait-time information to riders via text message, a QR code scan, or over a web site.
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The three-tiered project will include redesigning the information for more than 2,000 stops throughout the Greater RIchmond Transit Company's service area.
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New maps throughout the city make it easier for customers to learn what a neighborhood has to offer as they step out of a subway station.
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The projects, funded through the use of a two-year RTA Innovation Coordination and Enhancement program budget, will be implemented by the Chicago Transit Authority, Metra and Pace to advance the vision and goals of the RTA’s regional priorities initiative of Enhancing the Customer Experience.
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