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Instead of hopping on the next Metrobus, riders with disabilities have to make reservations for the more expensive MetroAccess service.
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The policy, initially enacted in 2003, requires large items to be collapsed before boarding and kept with the riders, behind the front area reserved for people with wheelchairs. Riders with disabilities filed a lawsuit because for years, the able-bodied took the seats in the designated area and wouldn’t give them up.
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The study, organized and conducted by the Dallas Smith Corp. and the Center for Inclusive Design and Environmental Access at the University of Buffalo, is part of a five-year project to evaluate current bus models and recommend improvements for future designs.
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The facility features state-of-the-art technologies such as a HYGE crash simulation system and Phantom high-speed cameras to help study the dynamics in a crash environment as they relate to wheelchair passengers.
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Not making assumptions about your customer’s intellectual or physical capabilities is one of the key guidelines to follow.
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The Morongo Indian Reservation’s new service will provide seniors, the disabled, students and others lacking transportation options on the reservation with a new means of reaching medical appointments, work, classrooms, grocery stores and other destinations.
Read More →Blind customers have filed complaints saying they were denied rides because the drivers didn't allow animals.
Read More →Caregivers, friends and family members are invited to submit entries — either written or videotaped stories — of how they are triumphing over their mobility challenges.
Read More →Lee County Mini-Bus provides door-to-door service to medical appointments and shopping. Kenyatta Watts started the service because of limited transportation resources in the area.
Read More →Some transit officials support the proposed program to provide free services to low-income seniors and people with disabilities, which would reduce the agency’s revenue by $4 million to $6 million annually.
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