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Facing a $213 million deficit, SEPTA is launching the next phase of its Efficiency & Accountability Program, building on employee-led innovations, fare enforcement, and real estate development.
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The convenience of handling transit ticketing through a mobile device provides users with the efficiency and speed.
Read More →Fare evasion and counterfeit fare media are pilfering from transit system coffers on a regular basis. Find out how agencies are taking aim against fraud with the redirection of manpower, security-enhanced fare media and the imposition of fines.
Read More →The final report shows an increase in customer boardings and estimates a reduction of approximately nine million vehicle miles traveled during July and August.
Read More →One major issue the audit found was the MTA effectively paid double for fueling its paratransit fleet, by including fuel costs in the hourly payment and then paying again for fuel separately. The overpayments totaled about $10 million.
Read More →Riders can now simply wave or tap their credit or debit cards on twice as many bus routes, including buses traveling to different zones in the system.
Read More →The new GFI Odyssey “talking” fareboxes will accept more payment options, including cash, Metro tokens, and transfers, and offer improved ridership reporting capabilities.
Read More →Also considering ending customer service duties so the squad can focus on serious enforcement that only they can perform. The agency’s GM said that one advantage to having the police force is conducting fare enforcement, because it reduces confrontations, making riders feel safer.
Read More →The Philadelphia agency's quarterly data shows reductions in seven of the eight serious crime categories, including aggravated assaults and thefts.
Read More →Was the first public transport provider to accept contactless payment cards and will continue this record of innovation by becoming the first to accept Apple Pay.
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