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The agency claims that two Twitter accounts publishing updates on bus cancellations based on data pulled directly from OC Transpo’s website are unreliable. The agency does not have a Twitter account.
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Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.
Read More →In our latest edition of METROspectives, Peter Pan’s Chairman and CEO Peter Picknelly joins METRO’s Executive Editor Alex Roman to discuss what keeps his operation on top.
Read More →Still in the first year on the job, Fred Ferguson, President/CEO of the American Bus Association, just recently helmed his first Marketplace, which was coincidentally held the day the new Administration announced its plans to implement tariffs on countries including Canada and Mexico.
Read More →METRO’s Executive Editor Alex Roman had a chance to talk to MBTA’s Sr. Director, Digital Strategy & Engagement, and Host of Spilling the T, Andrew Cassidy about the podcast’s recent APTA AdWheel Award, the logistics of getting the podcast off the ground, and much more.
Read More →Event, to be hosted by GM Neil McFarlane, is part of a comprehensive outreach effort to hear from the public on the agency's FY 2013 budget which includes a $12 to $17 million shortfall. An interactive guide will let the community weigh in on potential fare increases and service cuts to help close the budget gap.
Read More →San Antonio, Texas’ OK TOURS was the winner of METRO’s Innovative Motorcoach Operator of the Year Award, which was presented at this year’s American Bus Association Marketplace. In our latest edition of METROspectives, OK TOURS COO Marcos Sarmiento joins METRO’s Executive Editor Alex Roman to discuss what helped his company earn the award and much more.
Read More →GM Michael Allegra will discuss plans to increase the base rate by 50 cents over the next three years, which is needed to cover the agency's operating expenses.
Read More →The tweet, which earned at least 3,000 retweets, announced delays on the “1,2,3,4,5,6,7,A,C,E,B,D,F,M,J,Z,N,Q,R,W, and G” trains.
Read More →Agencies that use Twitter to respond to users’ complaints or answer questions get more positive Twitter reaction and more civil discourse online, according to Lisa Schweitzer the author of a recent study analyzing tweets of public transit agencies. “It’s about the marketing potential of social media — a lot of public transit agencies are simply tweeting their problems to the world by blasting out late service announcements. That’s not a good use of Twitter,” she says. “Transit agencies can influence the tone of the discussion by interacting with patrons online,” Schweitzer explains. “It gives people something to respond to, and it reminds people that somebody is listening.”
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