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The incident was recorded on one of the officers’ body cameras.
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The contract with Inter-Con Security is for three base years with an option to extend for an additional two years and will go into effect on Jan. 1, 2022.
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The move follows several months engaging with community groups and TfL's frontline staff to better understand lived experiences and concerns about hate crime on the transport network.
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The new look replaces the traditional blue uniforms with brighter uniforms to provide greater visibility of staff so riders can easily identify them for assistance if needed.
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The Fare Enforcement Diversion Program will offer reduced fines, a community service option in lieu of payment, and a new appeal window.
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The agency used many of the principles in the “8 Can’t Wait” campaign and as a guideline for the policy changes.
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In May of 2006, she made history with her appointment to Chief of Police/Assistant GM at MARTA, the country’s ninth largest transit agency.
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Also, a new stragetic support center will provide access to more than 32,000 surveillance cameras already installed on CTA property.
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Chief Scott Kreher will report directly to Chief of System Safety, Security, and Emergency Management Wanda Y. Dunham.
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The clearinghouse, which now has more than 650,000 registrants, was launched Jan. 6.
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