Strive will collaborate with local community-based organizations to offer a trauma-informed and rider assistance solution.
The state-of-the-art touchscreens help customers more easily plan their trips and have access to live transit information while travelling on the system.
Most Loved Workplace validation provides a look at workplace sentiment for organizations today.
The plan outlines five key priority areas to provide customers with a more exceptional experience on transit.
Eligible customers can apply for the discounted fares starting today at COTA’s Customer Experience Center located at 33 North High Street in downtown Columbus.
The program will add low-income customers to those who already are eligible for 50% discounted fixed-route fares through COTA’s new account-based fare management system.
Upgrades along the Colfax corridor include time-saving operational improvements such as transit signal priority and queue bypass lanes that reduce travel time by as much as two minutes.
While a great deal has been made of rebuilding international and local air travel over the last few months, a gradual return to commuter traffic is underway in many parts of the world. With a renewed focus on passenger health, rail travel is increasingly in the spotlight.
Has the potential to reduce boarding times by as much as 50% and improve the overall customer experience.
Rhonda Allen has worked closely with all departments across the authority, most recently coordinating plans for Super Bowl LIII.
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