The contract with Inter-Con Security is for three base years with an option to extend for an additional two years and will go into effect on Jan. 1, 2022.
The move follows several months engaging with community groups and TfL's frontline staff to better understand lived experiences and concerns about hate crime on the transport network.
The new look replaces the traditional blue uniforms with brighter uniforms to provide greater visibility of staff so riders can easily identify them for assistance if needed.
The Fare Enforcement Diversion Program will offer reduced fines, a community service option in lieu of payment, and a new appeal window.
The agency used many of the principles in the “8 Can’t Wait” campaign and as a guideline for the policy changes.
In May of 2006, she made history with her appointment to Chief of Police/Assistant GM at MARTA, the country’s ninth largest transit agency.
Also, a new stragetic support center will provide access to more than 32,000 surveillance cameras already installed on CTA property.
Chief Scott Kreher will report directly to Chief of System Safety, Security, and Emergency Management Wanda Y. Dunham.
The clearinghouse, which now has more than 650,000 registrants, was launched Jan. 6.
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