TransLoc, NCDOT partners to enhance mobility with Amtrak, Uber, transit
TransLoc’s Rider app will provide passengers with door-to-door trip planning to and from nine Amtrak stations throughout the state and bring multimodal transit opportunities to more than five million residents across three major metropolitan areas.


TransLoc, a transportation technology platform that helps deliver seamless mobility, announced a three-month pilot partnership with the North Carolina Department of Transportation (NCDOT) to integrate Uber and public transit with the state’s passenger train system to enhance statewide mobility.
NCDOT and Amtrak partner to operate the Piedmont and Carolinian trains in North Carolina. TransLoc’s Rider app will provide passengers with seamless, easy, door-to-door trip planning to and from nine Amtrak stations throughout the state: Raleigh, Cary, Durham, Burlington, Greensboro, High Point, Salisbury, Kannapolis, and Charlotte. This project will bring multimodal transit opportunities to more than five million residents across three major metropolitan areas.
“Our partnership with TransLoc is helping us create a large network of interconnected public transit options," said Paul Worley, rail division director at NCDOT. “By tying together services that residents use and depend on already, it's now easier than ever for North Carolinians to travel across the state without driving their cars while taking advantage of existing rail infrastructure."
The initiative advances NCDOT’s mission to eliminate transit deserts and connect more North Carolinians with safe mobility options for travel across the state and beyond without raising costs for riders or for the state. As a result of its work with local public transit systems over the past five years, the department has seen a 40% increase in ridership. Now riders not only have more options for getting to the train, but they can plan and coordinate an entire multi-leg trip at the touch of a few buttons.
Starting Wednesday, North Carolinians can simply input their preferred train station into the Rider app. The app will display a route that integrates Uber and public transit with the train schedule, providing multimodal route options from the rider’s front door to the train station platform.
For example, the app might provide a synchronized route to the train that incorporates walking, taking a bus, or riding in an Uber. Riders can also use the app to find transit options or an Uber at their destination. Over time, the app will learn user preferences around cost, convenience, and mode of transportation to deliver a customized door-to-door plan for worry-free transit.
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