Uber’s SaaS program allows agencies to use its matching and marketplace technology to facilitate on-demand community rides using their own transit fleet. The service was previously launched with Marin Transit and Cape May County, pushing the total number of agencies using Uber SaaS programs to five in less than a year.
Launching this week, Denver RTD will deploy a SaaS fleet of wheelchair-assistive vehicles for paratransit riders. The program — Access-a-Ride — will be subsidized by Denver RTD, and allow on-demand paratransit rides to be booked using the Uber app.
Launching late April, Cecil Transit will deploy transit vehicles with Uber’s software to riders in recovery seeking access to employment, essential services, appointments, and recovery programs. This is a point-to-point closed loop system governed by Cecil Transit’s operations team; riders will likely share socially-distant trips to and from designated locations by the agency.
Porterville Transit, based between Fresno and Bakersfield, Calif., will roll out transit vehicles with Uber’s software to members of its community in early May. The goal is to help riders access more convenient trips to essential establishments and locations around the city. Porterville previously provided on-demand transit with another partner but transitioned to Uber to offer enhanced reliability.
Riders will see the agency’s SaaS option in the Uber app and can book on-demand as they would X, Comfort, or other available options.