MENU
SEARCHTransdev is now overseeing COTA’s Mainstream Paratransit and Mainstream On-Demand services
Transdev is a private-sector operator of multiple modes of transit in North America, including bus, rail, streetcar, paratransit, and shuttle services.
Photo: Transdev
Transdev announced it is launching a new partnership with the Central Ohio Transit Authority (COTA).
Transdev is now overseeing COTA’s Mainstream Paratransit and Mainstream On-Demand services, which includes all aspects of service operation (scheduling and dispatching), the reservation services, the operation, and maintenance of their 73 vehicles and the hiring and training of the corresponding personnel.
“We’re proud to add this contract to our portfolio,” said Bill Spraul, Transdev’s regional vice president for its south-central region. “COTA is well known, both in the Midwest and nationally, for being a very innovative and forward-thinking system — just one more reason why this partnership is such a great fit.”
COTA Mainstream offers origin-to-destination rides for people whose functional limitations prevent them from riding COTA’s fixed route buses.
Eligible riders can choose from two Mainstream options:
Mainstream service where passengers can reserve their shared-ride trip through the COTA reservations department phone line, email or fax line.
Mainstream on-demand service where passengers contact the call center to reserve private, accessible, same-day, non-stop, door-to-door service.
“We look forward to sharing our best practices, evaluating new technology options and leveraging our safety expertise to ensure our new passengers enjoy a positive customer experience every time they use our service,” continued Spraul. “For us, it’s always about providing safe, consistent and reliable service to our passengers.”
Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.
Read More →
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
Read More →
New ID requirements for employers and service providers aim to improve data accuracy and oversight for motorcoach and commercial drivers.
Read More →
Maryland to rebid major bridge contract as the Build America Bureau commits $20 million to accelerate project planning and public-private partnerships across 17 states.
Read More →
Deck: In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.
Read More →
In this Consultant Roundtable, Carmen C. Cham shares insights on how agencies can create spaces that are intuitive, connected and built for long-term impact.
Read More →
The approved contract modification will increase funding for transit security officer services to a total not-to-exceed amount of $32.1 million, ensuring a continued and visible security presence across DART’s buses, trains, stations, and facilities.
Read More →
Under this extension, Keolis will continue to manage and operate fixed-route bus service across the East Valley, serving communities including Tempe, Mesa, Chandler, Scottsdale, the town of Gilbert, parts of Phoenix, and the Gila River Indian Community.
Read More →
The award recognizes the firm’s commitment to advancing women and developing a diverse workforce in an inclusive and collaborative environment.
Read More →
The Red Line Extension Project will provide the Far South Side of Chicago with rapid rail transit for the first time by extending the Red Line by 5.5 miles from 95th Street to 130th Street, including the construction of four new Red Line stations at 103rd, 111th, Michigan, and 130th streets.
Read More →