Miss This? Vandalia Bus Lines Named 2022 IMG Operator of the Year
TBN Helps IMG Launch New Quote Functionality
This tool allows customers to plan their charters with visual trip planning.

The new tool developed by TBN allows customers to plan their trips online using a familiar Google Maps-powered interface.
Photo: IMG
The International Motorcoach Group (IMG) selected The Bus Network (TBN) to modernize its website quoting tools.
TBN has helped IMG launch new functionality on its website. This tool allows customers to plan their charters with visual trip planning. Requests are then sent to IMG operators who serve the area the trip will be traveling.
"We are excited to be the first network to make these powerful tools available to our customers," said Bronwyn Wilson, president of IMG. "We have seen that customers are shifting their online shopping expectations. This change is a huge leap forward in delivering a more familiar and effective experience when they book charters with IMG operators. This initial launch is the first stage of an ongoing project to enhance customer and IMG operator online experience."
The new tool developed by TBN allows customers to plan their trips online using a familiar Google Maps-powered interface. During the process, they can also choose the type of vehicle they want to book and any additional items or services they may need during the trip.
"We are thrilled that IMG made this move. Customers all over North America are switching to the TBN tools, and having a network such as IMG make that jump is a testament to the power of these next-generation solutions," said Christian Riddell, TBN's CEO. "We have delivered over 60,000 quotes to operators, and customer feedback is consistent. These tools make it easier and faster for them to get exactly what they want, and it feels comfortable, easy to use, and familiar. We are excited that people shopping for IMG certified member companies can now access these same benefits."
More Technology

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Lextran, Via Team for On Demand, HDR to Work on Twin Cities BRT, and More
In METRO's latest installment, we also take a look at recent news from Keolis, Complete Coach Works, Anchor Transportation, and more partnerships making headlines across the transportation sector.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Video Surveillance in Public Transit: What Riders Really Think
As video surveillance gains public acceptance, new research from Axis Communications reveals what transit riders expect from agencies when it comes to safety, privacy, and AI.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Biz Briefs: New Electric Offering from Alexander Dennis/Volvo, Transdev in Boston, and More
In METRO's latest installment, we also take a look at recent news from STV, WSP, Prevost, and more partnerships making headlines across the transportation sector.
Read More →
Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation
The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.
Read More →ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Frontrunner Bus Group Introduces XF Low-Floor Bus with Enhanced Accessibility
The new mid-sized bus features a full flat-floor design, eight-inch curbside step-in height, and zero-entry rear ramp to improve passenger access and operational flexibility.
Read More →
Building a Flexible Path to Transit Electrification with BAE's John Hroncich
John Hroncich discusses BAE Systems’ modular and scalable approach, lessons learned from decades of real-world operations, and how agencies can identify electrification strategies that fit their fleets.
Read More →