Looking Ahead: SEPTA Releases Fiscal Year 2024 Operating Budget
SEPTA Releases Request for Proposals for Fare Payment System
SEPTA Key 2.0 is a multimodal fare payment system intended to improve the customer experience.

SEPTA Key 2.0 is one of initiatives underway at SEPTA to unify the system and will complement efforts such as Bus Revolution and Trolley Modernization.
Photo: SEPTA
The Southeastern Pennsylvania Transportation Authority (SEPTA) announced it is seeking proposals from experienced vendors to develop, implement, and maintain its fare payment system as part of SEPTA Key 2.0, according to its news release.
“SEPTA Key 2.0 will help ensure that we stay up-to-date with constantly-evolving fare payment technology,” said SEPTA CEO Leslie S. Richards. “This is a critical investment in our customers, and an important part of SEPTA Forward, SEPTA’s strategic plan.”
The agency said the current SEPTA Key data-processing software is due for an upgrade.
“We have learned a lot from the first phase of SEPTA Key,” said Richards. “Our goal is to build on the strengths of SEPTA Key by unifying fare policy and promoting affordability, equity, and ridership growth.”
With SEPTA Key 2.0, riders can expect to see the following upgrades:
New and better options to pay: Using a smartphone; contactless debit or credit card; or wearable device.
Convenience of paying for multiple riders at the same time with the same fare media.
Expanding the retail network to provide riders with more locations to purchase fares.
Automatic, real-time updates to customer accounts and fare media.
Integration with regional partners and third-party-issued fare media.
Flexible fare structure to make it easier for customers to obtain the best fare possible.
Modernizing the website, mobile app, and communication channels.
A customer outreach campaign was conducted to help guide the direction of SEPTA Key 2.0.
Interested parties must submit their proposals by July 14.
More New Mobility

From Hardware to Digital Partner: Luminator Charts Its Next Chapter
CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility
In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →
Biz Briefs: Luminator Marks Milestone and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick
Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.
Read More →
How DART's GoPass Is Redefining Regional Mobility
Serving 14 transit agencies, GoPass simplifies multimodal travel by allowing riders to plan, pay for, and manage an entire trip through one app.
Read More →
Biz Briefs: OCTA Taps Clean Energy for Hydrogen Station, Stadler to Supply Via Rail Vehicles, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
CharterUP Expands Into New Mobility and Autonomous Transportation
Vice President of New Mobility Stephen Joos discusses how CharterUP is leveraging its nationwide transportation network, technology platform, and autonomous vehicle partnerships to expand into workforce mobility, campus shuttles, and transit solutions.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →