Looking Ahead: SEPTA Releases Fiscal Year 2024 Operating Budget
SEPTA Releases Request for Proposals for Fare Payment System
SEPTA Key 2.0 is a multimodal fare payment system intended to improve the customer experience.

SEPTA Key 2.0 is one of initiatives underway at SEPTA to unify the system and will complement efforts such as Bus Revolution and Trolley Modernization.
Photo: SEPTA
The Southeastern Pennsylvania Transportation Authority (SEPTA) announced it is seeking proposals from experienced vendors to develop, implement, and maintain its fare payment system as part of SEPTA Key 2.0, according to its news release.
“SEPTA Key 2.0 will help ensure that we stay up-to-date with constantly-evolving fare payment technology,” said SEPTA CEO Leslie S. Richards. “This is a critical investment in our customers, and an important part of SEPTA Forward, SEPTA’s strategic plan.”
The agency said the current SEPTA Key data-processing software is due for an upgrade.
“We have learned a lot from the first phase of SEPTA Key,” said Richards. “Our goal is to build on the strengths of SEPTA Key by unifying fare policy and promoting affordability, equity, and ridership growth.”
With SEPTA Key 2.0, riders can expect to see the following upgrades:
New and better options to pay: Using a smartphone; contactless debit or credit card; or wearable device.
Convenience of paying for multiple riders at the same time with the same fare media.
Expanding the retail network to provide riders with more locations to purchase fares.
Automatic, real-time updates to customer accounts and fare media.
Integration with regional partners and third-party-issued fare media.
Flexible fare structure to make it easier for customers to obtain the best fare possible.
Modernizing the website, mobile app, and communication channels.
A customer outreach campaign was conducted to help guide the direction of SEPTA Key 2.0.
Interested parties must submit their proposals by July 14.
More New Mobility
Joshua Schank on Transportation Innovation, Risk, and the Future of Mobility
In this edition of METROspectives, the co-author of New Tricks for Old Bureaucracies, discusses lessons from launching LA Metro’s Office of Extraordinary Innovation, the challenges of advancing new mobility technologies, and much more.
Read More →
Biz Briefs: Foothill Gold Line Award, Matawan Contract, and More
From strategic partnerships to acquisitions and service expansions, the industry continues to evolve at a rapid pace. Find out all the latest here.
Read More →
Inside Look: EMBARK Expands Fare-Free Transit Program Through New Public-Private Partnership
The OKC transit agency says sponsorship helps subsidize the Third Friday Free initiative while reducing barriers for first-time riders and boosting ridership across buses, streetcars, and river cruises.
Read More →
King County Test Heliox Chargers, Keolis Lands California Contract Top Biz Briefs
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →
Via Announces Scheduling and Supply Studio
The Scheduling and Supply Studio provides the world’s first fully integrated platform for optimizing vehicle and driver availability to rider demand, said company officials.
Read More →
Washington's Community Transit Celebrates 50-Year Milestone
The milestone highlights both the agency’s history and its evolving role in meeting the region’s growing mobility needs.
Read More →
ABQ RIDE Forward's Next Phase Sets Target Date
ABQ RIDE Forward is the first transit system overhaul in more than 25 years. This latest phase marks 15% completion of the 16-phase rollout, which will continue over the next several years.
Read More →
ABC Teams with Waev, Knorr-Bremse in Boston Top Biz Briefs
Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.
Read More →
ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger
Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.
Read More →
Keolis Contract Extended for Valley Metro's East Valley Fixed-Route Bus Service
Under this extension, Keolis will continue to manage and operate fixed-route bus service across the East Valley, serving communities including Tempe, Mesa, Chandler, Scottsdale, the town of Gilbert, parts of Phoenix, and the Gila River Indian Community.
Read More →