METRO Magazine Logo
MenuMENU
SearchSEARCH

Sound Transit to Launch New Fare Compliance Program

Beginning Nov. 15, Seattle’s Sound Transit Fare Ambassadors will issue violations to passengers found to be riding repeatedly without proof of payment.

November 1, 2023
Sound Transit to Launch New Fare Compliance Program

Sound Transit’s new approach to fare compliance was developed in partnership with communities disproportionately impacted by the effects of fare nonpayment.

Photo: Sound Transit

2 min to read


Beginning Nov. 15, Seattle’s Sound Transit Fare Ambassadors will issue violations to passengers found to be riding repeatedly without proof of payment. Fare Ambassadors will continue to inform people about how to sign up for reduced fare programs and provide passenger service.

Sound Transit relies on fare revenue to operate its services. Sound Transit’s board approved the updated fare compliance policy last year. Under the updated policy, passengers without proof of payment will receive two warnings in a 12-month period. Warnings issued to passengers before Nov. 15 will be removed. All passengers will start with zero warnings.

Ad Loading...

Sound Transit Fine System

On the third and fourth interactions without proof of payment, passengers will be issued violations that can be resolved with Sound Transit through non-monetary options, such as an online class or engagement activity, or with a $50 fine for the third violation, and a $75 fine for the fourth.

Repeat non-payment, which is five or more instances of riding without proof of payment in a 12-month period, will result in a civil infraction, which may be referred to the district court.

Passengers found riding without proof of payment must provide some form of identification for tracking purposes. ID can include:

  • Valid state-issued identification card or driver’s license.

  • Valid military identification.

  • Valid passport or passport card.

  • Tribal enrollment card.

  • Current school or employment identification card that displays the full name

  • Library card.

  • Utility bill, paystub, bank statement, government check, or government document displaying full name and current address.

  • Hunting or fishing license.

  • Medicare, Medicaid, or health insurance card.

Passengers who do not provide valid ID will be asked to exit the train at the next station. Refusal to do so will result in a referral to security. The agency stated it is committed to seeking non-punitive solutions and will continue to refine its programs to prioritize assistance and education.

Ad Loading...

Additional procedures are currently under development, including direct referrals to social service teams and photo documentation for those without a valid fare and ID. These procedures are not final, however, and will be launched with more information at a future date.

Continuing Partnerships

Sound Transit’s new approach to fare compliance was developed in partnership with communities disproportionately impacted by the effects of fare nonpayment. The agency will continue to track the performance of the program to ensure it meets equity goals and inspection targets.

In conjunction with the updated fare compliance policy, Sound Transit has implemented several programs to ensure everyone has access to fare. Sound Transit reduced ORCA LIFT fares for low-income passengers, continued its partnership with King County Metro to provide subsidized annual passes for qualified passengers, and made fares free for youth 18 and younger.

More Security and Safety

Security and SafetyJanuary 22, 2026

Researchers Identify Top Risk Factors for Pedestrian-vehicle Crashes at Massachusetts Bus Stops

While their comprehensive analysis of bus stops focused on Massachusetts, the researchers are excited about the generalizability of the findings and application to other locations.

Read More →
SponsoredJanuary 19, 2026

3 New Ways Fleet Software Pays: ROI opportunities for modern fleet managers

Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.

Read More →
CTA railcar in station.
Technologyby StaffJanuary 16, 2026

CTA Innovation Studio Expands Pilot to Reduce Smoke, Odors

The new filters include substantially more activated carbon than traditional HVAC filters, which is especially helpful in providing a better transit riding experience for vulnerable populations, particularly children, seniors, and people with chronic illnesses, according to the CTA.

Read More →
Ad Loading...
New MCTS Bus design.
Security and Safetyby StaffJanuary 16, 2026

Milwaukee Rolls Out New Measures to Enhance Bus Safety

MCTS officials said the new pilots are part of a broader commitment to improving the rider experience through proactive, visible safety strategies that balance enforcement with customer support.

Read More →
Transit signal priority and public transit agencies.
New Mobilityby Alex RomanJanuary 16, 2026

How AI is Redefining Transit Operations and Signal Priority

In a recent episode of METROspectives, LYT CEO Timothy Menard discusses how artificial intelligence, cloud connectivity, and real-time data are transforming traffic management, boosting bus reliability, and enabling system-wide transit optimization across cities.

Read More →
Security and Safetyby StaffJanuary 15, 2026

SEPTA Crime Rates Continue Downward Trend, Report Finds

In addition, Transit Police reported strides in stepped-up enforcement of fare evasion and quality-of-ride offenses.

Read More →
Ad Loading...

People Movement: Vontas Names New GM and Much More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
A overhead view of an LA Metro rail station platform.
Security and Safetyby StaffJanuary 13, 2026

LA Metro Launches Care-Based Public Safety Division

The new division brings ambassadors, outreach, and crisis response together to improve safety, coordination, and rider experience systemwide.

Read More →
Security and Safetyby Alex RomanDecember 23, 2025

Establishing Standards & Codes in Canada, with CSA’s Ana-Maria Tomlinson

In this latest episode of METROspectives, we explore the evolving role of transit standards, including how they're responding to emerging technologies, climate change, and the growing need for equity and sustainability.

Read More →
Ad Loading...
A an image of a CTA bus with text reading "FTA Warns Chicago to Strengthen Transit Safety Plan or Lose Millions in Funding."
Security and Safetyby StaffDecember 22, 2025

Federal Transit Administration Warns Chicago to Strengthen Transit Safety Plan or Lose Millions in Funding

USDOT found the Chicago Transit Authority’s safety plan insufficient to safeguard commuters on buses and rail, as crime on Chicago transit approaches a decade-high.

Read More →