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Managementby Nicole SchlosserApril 24, 2013

How to Grow Your Senior Customer Base

Baby boomers are more independent and tech-savvy than their predecessors and want more meaningful experiences when they travel. Operators are using more technology to reach them and offering flexibility with customizable tours.

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Paratransitby Alex Roman, Managing EditorApril 24, 2013

Partnerships, Subsidies Help Curb Paratransit Costs

While saving money is the primary driver, agency efforts are resulting in providing communities with better, more customer-focused services.

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Busby Alex Roman, Managing EditorApril 24, 2013

2013 Maintenance Survey: Shops Seeing Electrical Issues, Need for Training

METRO’s third annual survey finds that despite the growth in problems and lack of training, many agencies are not exploring a switch to all-electrical components. Revamped for 2013, the survey also includes information on fleet size and propulsion most often maintained, as well as amount of training and sources used to deliver that much needed education.

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Busby Alex Roman, Managing EditorApril 24, 2013

5 Questions: MCI's Patrick Scully

Began his career in the bus business when he joined Ontario Bus Industries, later acquired by Daimler Buses, as a sales representative in its service parts department. Was recently named as MCI's new executive VP, sales and marketing.

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Busby Alex Roman, Managing EditorApril 24, 2013

Wulkan donates $50K to APTA Foundation

New scholarship will be known as the American Public Transportation Foundation (APTF) Business Member/Janie Wulkan Memorial Scholarship, in honor of his wife who died last summer.

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Busby Alex Roman, Managing EditorApril 24, 2013

Tailored services take fans out to the ballpark

L.A. Metro is offering its Dodgers Stadium Express bus service for free to ticket holders, while Minneapolis’ Metro Transit brought fans to Target Field for the third year.

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Railby Nicole SchlosserApril 24, 2013

Transit agencies partner to prevent sexual assault

Teaming with advocacy groups to empower riders to stop sexual assault and harassment, using new campaigns and communication tools.

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Motorcoachby Metro staffApril 24, 2013

Innovative Operator Profile: Team Oriented and Innovative

Innovation is a word that best suits New World Tours. The operation’s fleet consists of 32 2007 Van Hool C2000 series motorcoaches, built by ABC Companies, designed based on feedback provided from a focus group.

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Motorcoachby Metro staffApril 24, 2013

Innovative Operator Profile: Breaking Out of the Box

When larger school districts in South Dakota began preferring motorcoaches to the traditional yellow school buses in the early 1990s, a door opened for Miller, S.D.-based Foreman Charters.

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Motorcoachby Metro staffApril 24, 2013

Innovative Operator Profile: Being Fabulous Everyday

Most eighth-graders are usually happy enough to go on a field trip; few ever take the reins and actually plan the entire trip, and even fewer parlay that experience into starting their own charter operation by the age of seventeen.

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