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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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Agency staff members visit senior citizen centers around Los Angeles County to teach older adults about the benefits of public transit and familiarize them with local transportation options, whether it be Metro, Foothill Transit, local Dial-A-Ride or one of the other municipal operators.
Read More →Between 6,500 and 6,800 area residents qualify for paratransit. The center consolidates services into a space that had once been a Burger King restaurant.
Read More →Under the New Freedom Taxi Voucher Program, the Federal New Freedom Grant funds the Taxi Voucher Program, which recently received approval for a two-year extension. The Taxi Voucher Smart Card will replace current paper coupon books.
Read More →Cost of Calgary monthly passes will change from $55 to $95 per year. The city council also expanded the number of people who can qualify for low-income transit passes.
Read More →Kingsport Area Transit Service changed the name of its ADA/Paratransit service to Dial-A-Ride,” and created a new logo.
Read More →Alderman Ameya Pawar vowed to save the route by using surplus funds from a local tax-increment-financing district. The CTA decided to eliminate the route and several others to save $16 million to address overcrowding on popular routes.
Read More →Santa Fe Ride customers complained to the Santa Fe Transit Advisory Board that the transit program is mismanaged, and forces unreasonable restrictions and rules on its riders. Attendees also asked about training for drivers on working with disabled clients.
Read More →Seventy-two American Indian and Alaska Native tribes will receive a share of the funds. In particular, the Morongo Band of Mission Indians will receive $158,999 to purchase a vehicle to launch a new dial-a-ride transit service, and the Bad River Band of Lake Superior Tribe of Chippewa Indians will receive $25,000 for a transportation planning study.
Read More →The Voice of the Customer report surveyed rail and bus riders about customer satisfaction, reliability, safety, cleanliness and customer service. 87% of bus and 86% of rail riders rated high satisfaction with security. 79% of bus and rail riders reported a high likelihood to recommend Metro to a friend.
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The North County Connectors will offer bus service to many communities that have never had transit service before. Since the routes feature smaller buses that can divert up to three-fourths of a mile off of the regular route, a greater portion of the residents in those communities will be able to take advantage of the service.
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