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METRO's Innovative Solutions Award winner replaces complex service-area descriptions with an accessible, interactive map that puts paratransit information directly in customers’ hands.
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The project will be in two phases. The first calls for improving 182 bus stops at a cost of $1.3 million, with completion expected by May.
Read More →There are only two places in King County where seniors can go for discounted fare passes, while the disabled must report to Metro headquarters, because their passes require photographs and other computer equipment that's only available there.
Read More →Software integration will provide 24/7 access to trip information over the telephone. Additionally, customers will be proactively notified about upcoming trips through telephone and/or email/SMS.
Read More →Broward County, Fla., faced a $109 million budget deficit. By rebidding contracts with van companies and establishing a centralized call center and dispatch system, officials hope to save $8 million.
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The MTA introduced two major changes: upgrading its curb-to-curb service to door-to-door service and greater enforcement of its no-show policy.
Read More →Community program transports seniors, youth groups in the Washington County area using accessible 10-person van.
Read More →Two agencies add first Orion VIIs to their fleets. Deliveries are set for late summer and fall of 2010.
Read More →Policy will apply to nearly every MARTA employee — including bus, rail and Mobility van operators who carry passengers.
Read More →With high unemployment, significant decreases in gasoline prices, and less state and local revenue available for public transportation operations, public transit ridership declined by 3.8 percent in the first nine months of 2009.
Read More →The board also authorized the MTA to schedule public hearings regarding some of the service changes included in the budget. The budget does not include a fare increase in 2010, adhering to the schedule identified with the Legislature in the spring.
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