METRO Magazine Logo
MenuMENU
SearchSEARCH

BART introduces security app

Riders have been asking for a safe, silent and discreet way to communicate with BART when they are on a train or in a station and this new application will make that happen.

September 2, 2014
BART introduces security app

 

2 min to read


The Bay Area Rapid Transit District (BART) is launching a simple-to-use app available for iOS and Android devices, which will allow riders to easily report crimes, suspicious items or activities on the BART system.

Riders have been asking for a safe, silent and discreet way to communicate with BART when they are on a train or in a station and this new application will make that happen.

Ad Loading...

Riders can use BART Watch to send a text description of what they are seeing and/or attach a picture. Or, there is a "one tap" button that will connect them with BART Police by phone. Text reports may be sent anonymously. If they are in an area without cellular service, the report will be stored and delivered as soon as there is service again.

RELATED:BART Reaches Out to Customers to Gets its 'Fleet of the Future' Right

Simple pull-down menus let riders choose the report type they would like to send, such as crime in progress, illegally parked vehicle, disruptive behavior, robbery/theft, unattended bag or package, vandalism and more. There is a "Test" option that lets users practice with the app before an emergency. Reports go directly to BART Police dispatch and are prioritized for response.

The app also allows BART Police to send alerts to riders in emergencies such as a lost child. BART is the first system with this technology to offer versions in Spanish and Chinese.

In March, The BART Board of Directors approved a multi-year contract with ELERTS Corp., which has created similar apps for other U.S. transit agencies including Boston’s Massachusetts Bay Transportation Authority, the Metropolitan Atlanta Rapid Transit Authority and the Santa Clara Valley Transportation Authority.

More Bus

Cover photo for Biz Briefs dated March 6, 2026
Technologyby Staff and News ReportsMarch 6, 2026

Biz Briefs: Tolar Manufacturing Supports PSTA Spark Service and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Passengers boarding a PRT bus
Busby StaffMarch 2, 2026

Pittsburgh Unveils 'Bus Line Refresh' Plan

Originally introduced in 2023 as the Bus Line Redesign, the effort has evolved into a more targeted update that maintains familiar routes while improving reliability, frequency, evening and weekend service, and connections across Allegheny County.

Read More →
Stickers and a paper bus for S3 bus line
Busby StaffMarch 2, 2026

Seattle's Sound Transit Breaks Ground on S3 Bus Line

S3 will connect communities along SR 522 with fast, reliable, battery-electric bus service from Shoreline South Station to Bothell via Kenmore and Lake Forest Park. 

Read More →
Ad Loading...
PRT bus stop with articulated bus.
Busby StaffFebruary 20, 2026

Pittsburgh Regional Transit Announces All-Door Boarding on the University Line

All-door boarding will allow passengers to pay while entering the front, middle, or rear doors of the University Line’s 60-foot articulated buses.

Read More →
Patrick Scully, president at Complete Coach Works.
Managementby StaffFebruary 18, 2026

Complete Coach Works Names Patrick Scully President

He succeeds the company founder, Dale Carson, who remains chairman of the board. 

Read More →
A MARTA articulated bus.
Busby StaffFebruary 13, 2026

Atlanta's MARTA Sets Date for 'A-Line' BRT Launch

The five-mile Rapid A-Line connects Downtown Atlanta to Capitol Gateway, Summerhill, Peoplestown, and the Beltline’s Southside Trail.

Read More →
Ad Loading...
A Picture of Ster Seating's Parent/Child transit seating product.
Technologyby StaffFebruary 10, 2026

Ster Seating, Maryland Transit Launch First Parent/Child Transit Seat in North America

The configuration uses Ster Seating's Gemini seat platform to create a family-friendly floor layout specifically engineered to accommodate parents traveling with young children.

Read More →
Rendering of Sound Transit's Renton Transit Center
Busby StaffFebruary 5, 2026

Seattle’s Sound Transit Breaks Ground on New Transit Center

The Renton Transit Center project will relocate and rebuild the Renton Transit Center to better serve the regional Stride S1 line, local King County Metro services, and the future RapidRide I Line.

Read More →
David Carol, Baker Alloush, and Jesse Lazarus from METRO's People Movement February 4 edition.
Managementby Staff and News ReportsFebruary 4, 2026

New Rolling Stock Strategy Lead at New York MTA and More in People Movement

In this edition, we cover recent appointments and announcements at HDR, NCTD, STV, and more, showcasing the individuals helping to shape the future of transportation.

Read More →
Ad Loading...
Railby StaffFebruary 2, 2026

Chicago Region Transit Ridership Grows in 2025

The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.

Read More →