Bay Area 'tech' shuttle services growing, study says
During a three-year period (210-2014), the number of shuttle vehicles on Bay Area roadways jumped by more than 60 percent and ridership increased by 45 percent.
Public and private shuttle services around the Bay Area carried more passengers in the 2014-15 fiscal year than all but six of the region’s public transit agencies, according to the 2016 Bay Area Shuttle Census, released this month by the Metropolitan Transportation Commission (MTC) and the Bay Area Council.
Produced through a year-long effort by MTC and the San Francisco-based business group, the 2016 Shuttle Census marks the first comprehensive assessment of the region’s varied shuttle resources ever conducted; and includes three years (2012-14) of origin and destination information, as well as data on capacity, ridership, fleet size and service mileage reported by 35 shuttle sponsors and operators, including Apple, Google, Salesforce, Stanford University, UC Berkeley, and many others. During this time, the number of shuttle vehicles on Bay Area roadways jumped by more than 60 percent and ridership increased by 45 percent.
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“Shuttles have become a much more important piece of the Bay Area transportation puzzle in the last five years,” observed MTC Chair and Santa Clara County Supervisor Dave Cortese. “We expect to update the Shuttle Census regularly; and we expect it to not only shape MTC’s regional planning work but also to help local governments, transit agencies and even Caltrans adapt to and accommodate shuttle services’ operations and their growth.”
Regionwide, the number of shuttle vehicles grew to 765 in 2014 from 473 in 2012, with total daily capacity soaring to 34,000 from 18,000 and aggregate annual boardings rising to 9.6 million from 6.6 million. This makes shuttles’ annual ridership larger than any Bay Area transit agency except Muni, BART, AC Transit, VTA, Caltrain or SamTrans.
Graphic: Metropolitan Transportation Commission
Silicon Valley has emerged as the heart of the Bay Area shuttle market; with the lion’s share of regional service linking Santa Clara County with San Francisco, Alameda, San Mateo and Santa Cruz counties. Other major shuttle corridors connect San Mateo County with San Francisco and the East Bay. Top intra-county shuttle markets include Santa Clara, San Mateo, San Francisco and Alameda counties. The complete 2016 Bay Area Shuttle Census — including a full list of participating shuttle sponsors and operators — may be accessed online via this link.
MTC is the transportation planning, financing and coordinating agency for the nine-county San Francisco Bay Area. The Bay Area Council is a public policy advocacy organization sponsored by businesses throughout the region.
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METRO’s Executive Editor Alex Roman spoke with Mueller about the opening event, the company’s progress since launching in late 2022, and the road ahead.
METRO Executive Editor Alex Roman presented the award to the operation’s President/CEO Scott Parsons at the United Motorcoach Association’s EXPO in Birmingham, Alabama.
The new facility, spanning more than 43,000 square feet, includes pre-delivery inspection, a large repair, maintenance, and service center, an administrative building, and a dedicated training and delivery center for customers and service partners.
The company will feature a fully equipped 2026 Van Hool CX45 alongside an interactive virtual showroom highlighting the company’s latest vehicle, service, parts, and support solutions.
The survey, produced by the ABA’s research arm, the American Bus Association Foundation, reports quarterly on data collected from surveys of major motorcoach manufacturers that sell vehicles in the US and Canada.
Driven by a people-first culture and data-driven innovation, Anchor Transportation has built a safety-focused, values-led operation that continues to redefine excellence in the motorcoach industry.
