Recommendations were designed to improve privacy protections and provide greater clarity to the public about how and when it will provide cardholders’ data to officers.
The agency, which is the provincial agency in charge of regional transportation planning as well as the Presto system used by the TTC and other transit agencies, says it only ever shares card data that shows where and when customers tap their fare card as part of a transit trip.
Metrolinx
1 min to read
The agency, which is the provincial agency in charge of regional transportation planning as well as the Presto system used by the TTC and other transit agencies, says it only ever shares card data that shows where and when customers tap their fare card as part of a transit trip.
Metrolinx
TORONTO – After the Star reported the agency had been sharing transit users’ travel data with law enforcement, Metrolinx has adopted a new privacy policy for its Presto fare card system.
At a recent meeting, the agency’s board approved recommendations Metrolinx said were designed to improve privacy protections and provide greater clarity to the public about how and when it will provide cardholders’ data to officers.
The agency, which is the provincial agency in charge of regional transportation planning as well as the Presto system used by the TTC and other transit agencies, says it only ever shares card data that shows where and when customers tap their fare card as part of a transit trip. Other information, such as financial details, is not disclosed. For the full story, click here.
The Plan is CTA's formal response to an FTA Special Directive issued in December and details how the agency will significantly expand the law enforcement surge it launched.
On a recent episode of METROspectives, METRO Magazine’s Executive Editor Alex Roman sat down with Ana-Maria Tomlinson, Director of Strategic & Cross-Sector Programs at the CSA Group, to explore a bold initiative aimed at addressing those challenges: the development of a National Code for Transit and Passenger Rail Systems in Canada.
During a safety blitz, Metra employees will visit one of the railroad’s 243 stations during the morning rush hour, distributing educational materials on train and grade-crossing safety, answering questions, and listening to riders’ safety concerns.
Operated in partnership with Tech Valley Security, trained CDTA Ambassadors will be on select routes and will rotate throughout CDTA’s route network. Their presence is intended to provide customers with an approachable, visible resource focused on assistance and engagement.
Customers have always been able to report concerns through the CATS Customer Service line or the “Report a Problem to CATS” feature in the CATS-Pass mobile app; however, CATS has also integrated a Text-a-Tip line, giving riders multiple, easy-to-use channels to get support.