TransLink has been deemed an essential service by the Provincial Government during the COVID-19 pandemic.
TransLink
2 min to read
TransLink has been deemed an essential service by the Provincial Government during the COVID-19 pandemic. TransLink
Canada’s TransLink is seeking emergency relief funding from the Federal and Provincial Governments to offset losses incurred for providing essential transit services during the pandemic. Without emergency funding, Metro Vancouver commuters are set to see unprecedented cuts to transit services.
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“We’ve done the best we can to keep essential services operating for those workers who need it, to get to their workplaces, but we are losing $75 million per month and on our current trajectory, we will face cashflow issues within weeks,” said TransLink CEO Kevin Desmond. “It’s a dire situation which will force us to cancel entire routes and significantly reduce service levels on all transit modes, meaning far longer wait times and much more crowding for customers.”
TransLink has been deemed an essential service by the Provincial Government during the COVID-19 pandemic. However, since mid-March, TransLink’s operating revenue has been cut in half. Emergency funding is necessary to ensure a reasonable level of essential service can be maintained while respecting safe physical distancing requirements. It is also necessary to ensure a rapid transition to full service can occur once the recovery phase begins.
TransLink’s revenue has declined due to reduced ridership levels, falling fuel tax revenue, and fare removal on the bus system to promote physical distancing.
Since the beginning of the pandemic, TransLink has:
Reduced Bus service by 15-20%, while also reducing SkyTrain, SeaBus and West Coast Express services.
Reduced the seating capacity on buses to promote physical distancing.
Introduced rear-door only boarding and suspended fare collection on buses to protect bus operators.
Introduced widespread and intensive cleaning and sanitization measures on bus, HandyDART, SkyTrain, SeaBus and West Coast Express.
Deferred the scheduled July 1, 2020 fare increase.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.