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The actions are built around five priorities identified by customers: operational reliability, communication, frequency and convenience, safety and security, and comfort and cleanliness.
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Starting next week, HandyDART will also extend its hours to 2 a.m., improving service availability for customers and aligning more closely with SkyTrain operating hours.
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The plan will provide users with more reliable service by increasing trip availability, extending service hours, and introducing new booking software. It follows extensive analysis, stakeholder engagement, and an external review of HandyDART’s delivery model.
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If approved by the agency’s board, the plan would improve HandyDART for 32,000 registered customers who depend on the service.
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TransLink and its subsidiary Coast Mountain Bus Company along with GIRO is a 2025 Innovative Solutions Award winner in the category of Operational Efficiency.
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This year’s award winners helped improve efficiency by replacing outdated systems, create better mobility options for passengers, and much more.
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New language pins help TransLink staff assist riders in 40+ languages, improving accessibility across the transit system.
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By the end of 2025, several of these five-car trains will be running on the Expo Line and Millennium Line network, a significant milestone in the modernization of Vancouver’s rapid transit system.
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Starting August 1, PATTISON Outdoor will be the leading provider of advertising across the entire transit system, including on buses, SkyTrain, SeaBus, and West Coast Express.
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With $479 million in newly approved funding, TransLink is set to expand its battery-electric bus fleet, replace aging diesel vehicles, build out charging infrastructure, and move closer to a zero-emission future.
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