METRO Magazine Logo
MenuMENU
SearchSEARCH

Complete Coach Works Names New Business Development Manager

With an impressive 27-year career in the transit industry, Mark Hollenbeck brings a wealth of experience and expertise across manufacturing, OEM sales, publishing, media, trade shows, and software.

August 13, 2024
Complete Coach Works Names New Business Development Manager

Mark Hollenbeck began his career in the transit industry with Metrotrans Corp. in bus sales before transitioning to the publishing side of the industry.

Photo: CCW

2 min to read


Complete Coach Works (CCW) named Mark Hollenbeck as its new business development manager, reporting to the company’s CCCO Patrick Scully.

With an impressive 27-year career in the transit industry, Hollenbeck brings a wealth of experience and expertise across manufacturing, OEM sales, publishing, media, trade shows, and software.

Ad Loading...

Bringing Experience to CCW

Hollenbeck began his career in the transit industry with Metrotrans Corp. in bus sales before transitioning to the publishing side of the industry.

He served as Associate Publisher for both School Bus Fleet and Metro Magazine under Bobit Business Media for 20 years.

Hollenbeck’s leadership extended to the BusCon annual trade show, where he played a pivotal role in showcasing industry trends and developing networking opportunities.

Time in the Bus Industry

In 2020, Hollenbeck returned to bus sales and became the West Coast Sales Director at Proterra, focusing on driving growth and supporting the adoption of electric vehicle (EV) technology.

Most recently, he served as sales director at WideSense, a leading software company specializing in transit solutions and EV fleet transitions.

Ad Loading...

“Mark’s extensive background in the industry, together with his positive approach and his proven track record in sales make him an excellent addition to our team,” said Scully. “We are thrilled to have him on board and look forward to the strategic insights and leadership he will bring as we continue to grow our business in the North American transportation sector.”

More Management

Austin Light Rail rendering from UT perspective
Rail•by Alex Roman•October 30, 2026

Bringing Austin’s First Light Rail System to Life

Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.

Read More →
Technology•October 30, 2026

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust

ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.

Read More →
Two Metra locomotives on rail tracks.
Rail•by Alex Roman•October 29, 2026

Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail

The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.

Read More →
Ad Loading...
Justin Augustine III, CEO for New Orleans RTA
Management•by Alex Roman•October 29, 2026

New Orleans RTA Names Augustine III as New CEO

In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.

Read More →
A ballot drop-off box marked “Vote” stands in the foreground at a transit station, with public transit buses visible in the background.
Management•by Elora Haynes•October 28, 2026

How Transit Agencies Are Using Free Rides to Improve Voting Access

Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.

Read More →
A Caltrain electric railcar on the tracks
Rail•by Alex Roman•October 27, 2026

Caltrain’s Electrification Drives a New Era of Ridership Growth

The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.

Read More →
Ad Loading...
METRO Magazine graphic featuring a Chicago Transit Authority bus at a transit station with the headline “Chicago, Charlotte Transit Agencies Expand Rider Support Programs.”
Management•by Elora Haynes•October 27, 2026

Chicago, Charlotte Transit Agencies Expand Rider Support Programs

CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.

Read More →
An A line MTA subway car near the soon to be replaced signaling system.
Rail•by Staff and News Reports•October 23, 2026

New York MTA Launches Historic $1.9B Signal, Track Modernization Project

Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.

Read More →
Turning Transportation Challenges into Opportunities
Management•by Alex Roman•October 22, 2026

Brian Dickson on Building Stronger, More Resilient Transportation Organizations

Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.

Read More →
Ad Loading...
Groundbreaking ceremony for LA Metro's Vermont Transit Corridor BRT
Bus•by Staff and News Reports•October 22, 2026

LA Metro Breaks Ground on Vermont BRT Project

The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.

Read More →