METRO Magazine Logo
MenuMENU
SearchSEARCH

CTA Hires First-Ever Chief Equity and Engagement Officer

Denise W. Barreto will lead the CTA’s ongoing efforts to deliver efficient and equitable transit services throughout its service area.

CTA Hires First-Ever Chief Equity and Engagement Officer

Denise W. Barreto will work to further expand the CTA’s partnerships within the industry and the communities it serves to continue to advance equity initiatives and opportunities.

Photo: METRO

2 min to read


The Chicago Transit Authority (CTA) announced the appointment of Denise W. Barreto as the agency’s first chief equity and engagement officer.

Barreto will lead the CTA’s ongoing efforts to deliver efficient and equitable transit services throughout its service area.

Ad Loading...

“Transit is about much more than getting from point A to point B—it’s about improving lives and communities by providing opportunities to everyone,” said CTA President Dorval R. Carter, Jr. "This new position will help achieve that goal, which has been my top priority since becoming CTA President. Denise Barreto has a long track record of championing equity and inclusion in Illinois, and we are thrilled to leverage her expertise to ensure the CTA’s efforts leading equity and diversity initiatives continue to advance and are institutionalized across the agency.”

Denise W. Barreto's Role with CTA

Barreto will work to further expand the CTA’s partnerships within the industry and the communities it serves to continue to advance equity initiatives and opportunities.

Barreto, a native of south Cook County, has a Bachelor of Arts in communication from Judson University and is a graduate of Bloom High School in Chicago Heights.  

Barreto served as the inaugural director of Equity and Inclusion at Cook County for the past three years and spent more than a decade as a private sector consultant to local government, corporate, and philanthropic entities. Her firm’s clients have extended into 45 Illinois government entities across six counties and close to 150 jurisdictions across the U.S.

More Management

Managementby StaffMarch 19, 2026

People Movement: The Latest from TARTA, STV, and More

METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.

Read More →
A BART railcar
Managementby StaffMarch 19, 2026

BART Monetizes Empty Parking With New Online Leasing Tool

BART began offering select parking lots to non-BART riders to generate new revenue to help address its FY27 $376M operating budget deficit brought on by remote work.

Read More →
MTA Chair & CEO Janno Lieber sits with a customer service employee and takes calls.
Managementby Elora HaynesMarch 19, 2026

Transit Agencies Nationwide Celebrate 2026 National Transit Employee Appreciation Day

Agencies across the U.S. honored transit workers on March 18, recognizing the essential roles they play in keeping communities moving daily.

Read More →
Ad Loading...
Cover for METROspectives with Inez Evans Benson
ManagementMarch 18, 2026

Inez Evans-Benson on Leadership and the Future of Transportation

Drawing on decades of industry experience, Evans-Benson offered insights into the differences between the two, along with tips for better customer engagement and more.

Read More →
An RTC of Washoe County bus driving down Virginia Street.
Managementby StaffMarch 18, 2026

Keolis Lands 3 Contract Renewals

The renewals include continued operations at Fort Lauderdale-Hollywood International Airport in Florida; the PRTC in Virginia; and RTC Washoe in Nevada.  

Read More →
A MARTA employee using the new Better Breeze fare ticket machines.
Managementby StaffMarch 17, 2026

MARTA’s New 'Better Breeze' Fare System Nears Launch

The new system introduces tap-to-pay, touchscreen kiosks, and updated Breeze cards, with both old and new systems running through May.

Read More →
Ad Loading...
A wide angle view of two MTA buses with three people walking between them.
Managementby StaffMarch 16, 2026

Proposed Auto Insurance Reform Would Save New York’s MTA Millions Annually

The governor’s proposed auto insurance reforms could save the agency $48 million annually by limiting payouts in crashes where buses are not primarily at fault.

Read More →
paratransit bus
SponsoredMarch 16, 2026

Measuring the True Cost of Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
Cover photo for METROspectives with The Bus Coalition
Busby Alex RomanMarch 13, 2026

Inside The Bus Coalition’s Push for Stronger Federal Transit Investment

In this conversation, TBC’s Executive Director Ed Redfern, President Corey Aldridge, and Washington Representative Joel Rubin outline the coalition’s key policy priorities, the challenges facing transit agencies, and how industry stakeholders can work together to strengthen the voice of bus transit at the federal level.

Read More →
Ad Loading...
Amanda Wanke
Managementby StaffMarch 13, 2026

Des Moines DART CEO Joins Minneapolis Metro Transit

Amanda Wanke, who has worked at DART for 10 years, including the past 2½ years as CEO, will join Metro Transit as deputy chief operating officer, operations administration.

Read More →