The firms, O’Neill and Associates, whose roster includes the former managing director of the NTSB, and Hill + Knowlton Strategies, which has previously done work for the transit agency, will assist the agency.
Dupont Circle Metro Station with trains - NCinDC via Flickr
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Dupont Circle Metro Station with trains - NCinDC via Flickr
WASHINGTON, D.C. — Metro has hired two high-powered firms to help the transit agency rebuild its image in the wake of a fatal Jan. 12 smoke incident, The Washington Post reported.
The agency — which is still reeling from the incident, in which one person died and scores of passengers were hospitalized — also is dealing with the botched search for a new chief executive, the Post reported.
The firms — O’Neill and Associates, whose roster includes the former managing director of the National Transportation Safety Board, and Hill + Knowlton Strategies, which has previously done work for the transit agency — will assist Metro “with the development of a reputation management communications plan,” interim General Manager Jack Requa said in a memo. For the full story, click here.
The plan represents an increase of just 1.9% over the current year, and includes investments in new buses, more full-length fare gates, and other enhancements for customers.
The announcement highlights the long-standing partnership between the Class I railroad and the commuter rail system, dating back to Metra's creation in 1983.
In Part 1, Blandon shares his journey from the U.S. Marines to a leadership role in public transit, along with insights on mentorship and professional growth within the industry.
The revamped Buyer’s Guide will reach METRO’s audience of more than 17,000 print and digital subscribers, providing suppliers with year-round visibility in front of transit agency leaders, motorcoach operators, and industry decision-makers across North America.
Funded through the 2025 Investment Plan, the new R2 Marine–Willingdon RapidBus is expected to begin service in September, more than three months ahead of schedule.
In addition to new projects, progress continues on a multiyear effort to upgrade track, electrical, and signal systems on the Metra Electric Line to accommodate the expansion of service on the South Shore Line.
Behind every sold-out game is a transit playbook built on data, partnerships, and precision timing to move thousands of fans. Here’s how agencies make it work.
The Maryland Transit Administration is advancing the nearly $1.4 billion Light Rail Modernization Program, which modernizes the Baltimore Central Light Rail Line from Hunt Valley to BWI Thurgood Marshall Airport with new, low-floor vehicles and upgrades to all light rail stations, systems, and maintenance facilities.
Created with local artist Dante Lewis, the new “On the Move” audio identity aims to unify messaging and deepen the rider experience across agency platforms.