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D.C. Metro hires firms to rebuild image

The firms, O’Neill and Associates, whose roster includes the former managing director of the NTSB, and Hill + Knowlton Strategies, which has previously done work for the transit agency,  will assist the agency.

March 10, 2015
D.C. Metro hires firms to rebuild image

Dupont Circle Metro Station with trains - NCinDC via Flickr

1 min to read


Dupont Circle Metro Station with trains - NCinDC via Flickr

WASHINGTON, D.C. — Metro has hired two high-powered firms to help the transit agency rebuild its image in the wake of a fatal Jan. 12 smoke incident, The Washington Post reported.

The agency — which is still reeling from the incident, in which one person died and scores of passengers were hospitalized — also is dealing with the botched search for a new chief executive, the Post reported.

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RELATED:D.C. Metro board members want to refocus search for system chief

The firms — O’Neill and Associates, whose roster includes the former managing director of the National Transportation Safety Board, and Hill + Knowlton Strategies, which has previously done work for the transit agency — will assist Metro “with the development of a reputation management communications plan,” interim General Manager Jack Requa said in a memo. For the full story, click here.

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