DART selects GlobeSherpa for Dallas-Fort Worth mobile ticketing system
Designed to incorporate leading edge electronic payment technologies to make transit use more convenient for customers, the GlobeSherpa system will be integrated with Vix's market-leading eO account-based fare collection solution to provide DART an efficient and secure fare collection platform.

DART

Dallas Area Rapid Transit (DART) selected GlobeSherpa to provide a new end-to-end mobile phone ticketing software system for DART riders, integrated with the Comprehensive Payment System being developed by Vix Technology, the lead DART systems integrator.
The new mobile phone ticketing system will enhance the current app offerings and improve the way transit customers in the broader DFW area pay their fares. Designed to incorporate leading edge electronic payment technologies to make transit use more convenient for customers, the GlobeSherpa system will be integrated with Vix's market-leading eO account-based fare collection solution to provide DART an efficient and secure fare collection platform.
DART chose GlobeSherpa through a competitive process to create an enhanced, account-based mobile application, set to launch in 2017. As part of the project, GlobeSherpa and Vix Technology will work together to deliver the following features:
Ability to purchase, store, and use single or multiple DART fares on one mobile device.
Customized animated ticket and QR-code support for easy authentication by DART operators and inspectors.
Ability to pay for fares using more than one credit or debit card.
Industry-leading security to protect personal information and payments.
Support for trip planning and real-time arrival information.
Ability to manage a GoPass smart card account via a single account of record provision in Vix's eO platform, as well as top up value, set auto loads, and use transit benefits all right from a smartphone.
"DART embraced the concept of a mobile payment platform in 2011 and introduced a first generation mobile ticketing and trip planning app in September of 2013," DART's Executive VP/CFO David Leininger explained. "Our customers have enthusiastically embraced this initiative and were even more pleased when we were also able to incorporate in-app linkages to ride source entities such as Uber, Lyft and Zipcar. The selection of GlobeSherpa to advance our mobile platform to the next level of functionality and enhanced customer experience was made after careful consideration of the competitive offerings."
With GlobeSherpa's proven mobile ticketing system, DART will deliver industry-leading innovation to its riders at a fraction of the cost of traditional fare collection technology and improve operations through real-time reporting and geo-location data. GlobeSherpa's award-winning platform is currently live in some of the largest transit systems in the nation, including Chicago, San Francisco, Los Angeles, Washington D.C., Portland, and Houston.
The DART mobile ticketing app will be available for download from Google Play and Apple iTunes at no cost. The system is expected to become generally available in 2017 and will serve three transit agencies: DART, the Fort Worth Transportation Authority and the Denton County Transportation Authority.
More Management

Amtrak Board Advances Plan to Restructure Organization, Seeks Public Input
The proposal, developed by Amtrak management and approved by the board for further consideration, is intended to modernize the organization's structure while improving accountability, operational efficiency, and customer service.
Read More →
Turn Transit Data Into Action
Discover how leading agencies are using connected technology to gain real-time visibility across operations, improve service reliability, and reduce disruptions.
Read More →
What Transit-Oriented Development Means for the Future of Public Transportation
Once viewed primarily as transit operators, agencies are now leveraging land, partnerships, and long-term planning to boost ridership, expand housing, and strengthen communities.
Read More →
USDOT Announces $22 Million for Transit Innovation, Updates High-Speed Rail Rules
New federal transit funding will support safety, accessibility, and technology projects as updated rail regulations establish new noise standards for high-speed trains.
Read More →
Transportation Construction Coalition Unveils Infrastructure Case Studies Ahead of Federal Funding Deadline
The coalition noted the next surface transportation bill should provide sustained investment in highways and public transit to strengthen freight movement, improve safety, and support economic growth.
Read More →
People Movement: American Bus Association Extends Ferguson and More
METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
MBTA Rolls Out Pilot Programs to Cut Costs, Simplify Travel
Three new fare pilots — including unlimited two-hour transfers, reduced express bus fares, and free transit for eligible seniors — will launch this fall as Massachusetts extends popular commuter rail discounts through November.
Read More →
FTA Opens $610 Million Funding Opportunity for Bus Infrastructure Projects
The latest Notice of Funding Opportunity provides transit agencies with funding for bus facilities, fleet modernization, and low- and no-emission vehicles, with applications due September 21.
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →