Hartnett to Leave SamTrans, Caltrain
When his leave becomes official in April 2021, Deputy CEO/GM Carter Mau will become Acting CEO/GM and Caltrain’s Chief Officer of Rail Michelle Bouchard will serve as Acting Caltrain Executive Director.

Hartnett
Jim Hartnett announced he will leave his position as CEO/GM of the San Mateo County Transit District in April 2021. At that time, Deputy CEO/GM Carter Mau will become Acting CEO/GM and Caltrain’s Chief Officer of Rail Michelle Bouchard will serve as Acting Caltrain Executive Director.
Hartnett joined the District six years ago. Though his initial commitment was for only five years, the District is fortunate that he stayed on to help guide it through the unprecedented challenges posed by the COVID-19 pandemic.
When Hartnett was hired in 2015, he said his top two goals were to obtain a dedicated source of funds for Caltrain and to solve the SamTrans structural deficit. These lofty goals have challenged the District for decades, but Hartnett was finally able to reach them.
Prior to the pandemic, SamTrans was steadily increasing its bus ridership, bucking a national trend of declining ridership at other agencies. Caltrain, despite being the only system in the region without dedicated funding, became the seventh largest commuter rail service in the U.S., and the most efficiently run. And when the future of Caltrain was on the line, Hartnett led a national advocacy effort that saved the Caltrain Electrification Project’s $647 million Federal Full Funding Grant Agreement at the 11th hour, after many assumed the funding would be eliminated.
Though not a move that garnered much attention or headlines, Hartnett’s reorganization of the executive functions of the organization and building of an outstanding executive team were incredibly important to the organization. He also led efforts to refresh the culture of the organization and presided over the development of plans and programs that will continue to make our transportation systems more effective, more reliable, cleaner, faster, and, very importantly, more equitable.
Regionally, Jim has been instrumental in fostering critical cooperation and coordination among Bay Area transit agencies both during and before the pandemic. He is a member of the Blue Ribbon Recovery Task Force established by the Metropolitan Transportation Commission, Chair of the region’s Fare Integration and Coordination Task Force, and a member of the Executive Committee of the California Transit Association.
More Management

Turn Transit Data Into Action
Discover how leading agencies are using connected technology to gain real-time visibility across operations, improve service reliability, and reduce disruptions.
Read More →
What Transit-Oriented Development Means for the Future of Public Transportation
Once viewed primarily as transit operators, agencies are now leveraging land, partnerships, and long-term planning to boost ridership, expand housing, and strengthen communities.
Read More →
USDOT Announces $22 Million for Transit Innovation, Updates High-Speed Rail Rules
New federal transit funding will support safety, accessibility, and technology projects as updated rail regulations establish new noise standards for high-speed trains.
Read More →
Transportation Construction Coalition Unveils Infrastructure Case Studies Ahead of Federal Funding Deadline
The coalition noted the next surface transportation bill should provide sustained investment in highways and public transit to strengthen freight movement, improve safety, and support economic growth.
Read More →
People Movement: American Bus Association Extends Ferguson and More
METRO’s People Movement highlights the latest leadership changes, promotions, and personnel news across the public transit, motorcoach, and people mobility sectors.
Read More →
METRO Magazine Announces 2026 Innovative Solutions Awards Winners
Projects Recognized for Advancing Mobility Through Technology, Accessibility, Workforce Innovation, and Operational Excellence
Read More →
MBTA Rolls Out Pilot Programs to Cut Costs, Simplify Travel
Three new fare pilots — including unlimited two-hour transfers, reduced express bus fares, and free transit for eligible seniors — will launch this fall as Massachusetts extends popular commuter rail discounts through November.
Read More →
FTA Opens $610 Million Funding Opportunity for Bus Infrastructure Projects
The latest Notice of Funding Opportunity provides transit agencies with funding for bus facilities, fleet modernization, and low- and no-emission vehicles, with applications due September 21.
Read More →
Biz Briefs: STV teams with Amtrak, Motorcoach Operators Boost Fleet and Land Contracts, and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
Massachusetts Approves $530M to Strengthen MBTA Operations, Infrastructure
The funding package targets operating stability, capital improvements, and fare affordability, offering a model for agencies navigating long-term funding challenges.
Read More →