Terry became President/CEO of IndyGo in January of 2009 and has since focused on operational efficiencies and has leveraged creative strategies to build a strong foundation for growth.
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Terry became President/CEO of IndyGo in January of 2009 and has since focused on operational efficiencies and has leveraged creative strategies to build a strong foundation for growth.
After 15 years of service, at the January 2019 Board of Directors meeting, IndyGo President/CEO Michael Terry publicly shared his decision to leave his post as head of the transit corporation.
The Board of Directors is finalizing a contract with a professional services firm to conduct a national search for a new president. A search committee has been formed with members of the board.
“I have focused my time at IndyGo on building a strong foundation for growth,” said Terry. “The organization is more stable than it has been in decades, and we are growing. Now it’s time to pass the baton.”
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The newfound stability is attributable to Terry’s knack for driving operational efficiencies and leveraging federal grants. In 2016, Marion County voters and leaders supported a local income tax referendum that is transforming the agency with a 70% increase in service.
Terry became President/CEO of IndyGo in January of 2009 and has since focused on operational efficiencies and has leveraged creative strategies to build a strong foundation for growth. One of his hallmark achievements is the creation of a wellness program for employees featuring an on-site primary care office and a comprehensive wellness coaching program including goal-setting, incentives and employee insurance premium discounts.
“The board is immensely grateful for Mike’s dedication to this organization,” said IndyGo Board of Directors Chair, Danny Crenshaw. “His leadership has been invaluable for IndyGo during many difficult years balancing a very tight budget while shoring up its operations.”
Terry and the board have committed to a smooth transition. The timeline for Terry’s departure will be determined after the search has been conducted and a new president has been selected.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.