RELATED: Building Multimodal Models, Integrating New Tech Key Contractor Focus
Keolis' Australian unit to pilot two on-demand passenger services
This is the first trial of on-demand transport in the state of NSW, and will allow passengers to book transport from or near their home to a local transport hub or landmark.

Keolis’ Australian subsidiary, Keolis Downer, has been awarded two on-demand passenger transport pilot projects by the New South Wales Government.

Keolis’ Australian subsidiary, Keolis Downer, has been awarded two on-demand passenger transport pilot projects by the New South Wales Government.
Keolis’ Australian subsidiary, Keolis Downer, has been awarded two on-demand passenger transport pilot projects by the New South Wales (NSW) Government.
Trials on the Australia's New South Wales coast will start in October 2017, and in Sydney in early 2018. These will deliver reliable and affordable first- and last-mile services that meet local needs and encourage the use of public transport.
The first pilot project will provide in the Northern Beaches area in connection with the B-Line rapid transport services. Passengers will be able to book a vehicle to pick them up from their home or nearest designated stop and take them to the closest transport hub.
The second pilot will service Sydney’s rapidly growing City of Ryde / Macquarie Park precinct within a nine-mile radius. The service is aimed at providing a more direct personalized journey for commuters and students looking to travel within the Macquarie Park precinct.
The pilots will help the NSW Government fulfil objectives stated in its Future Transport Technology Roadmap. These include unlocking the full value of the existing transport network, while personalizing transport services to create a better experience for customers.
The pilots integrate with existing transport services to improve mobility for all passengers, on both high-demand and low-demand routes providing faster, safer and more convenient trips. Passengers will be able to book and pay for their journey online, by phone or via a free mobile app, and will have access to real-time journey information.
For this project, Keolis Downer is partnering with AECOM, CSIRO/Data61, JYW Consulting and the University of NSW.
More New Mobility

ENC Unveils ZAVIR Medium-Duty Electric Shuttle
The new ZAVIR brand targets shuttle and paratransit operations with battery-electric and range-extended electric vehicle options.
Read More →
Public Transit Conference Returning to GFX in 2027, Call for Papers Now Open
The Call for Papers is now open, allowing transit agency professionals and industry experts to help shape the PTC educational program by submitting session ideas for consideration.
Read More →
Everett Transit, Community Transit Outline Consolidation Agreement
The proposed agreement calls for a 50% increase in bus service in Everett, a new microtransit zone, continued paratransit service, and the transfer of Everett Transit operations to Community Transit.
Read More →
What Multimodal Data Can Tell Transit Agencies About Rider Demand
See how bike-on-bus data is giving transit agencies new insight into rider demand, capacity constraints, and gaps in first- and last-mile connections.
Read More →
From Hardware to Digital Partner: Luminator Charts Its Next Chapter
CEO Magnus Friberg discusses Luminator’s shift toward becoming a digital partner, the growing importance of software and interoperability, and how AI can help agencies improve operations and passenger experience.
Read More →
Biz Briefs: Alstom Lands Canadian Contract, LYT to Supply California TSP, and More
In METRO's latest installment, we take a look at recent news from Complete Coach Works, Beep, FlixBus, and more partnerships making headlines across the transportation sector.
Read More →
CharterUP’s Armir Harris on Technology, AI, and the Future of Group Mobility
In a recent episode of METROspectives, CharterUP Founder/CEO Armir Harris discussed the company’s evolution from an online charter bus marketplace into a technology platform supporting public- and private-sector mobility and much more.
Read More →
Jacksonville’s NAVI Project Charts a New Course for Autonomous Public Transportation
Through its NAVI program, JTA is showing how autonomous vehicles, intelligent infrastructure, and coordinated operations can work together to deliver everyday public transportation.
Read More →
Biz Briefs: Luminator Marks Milestone and More
From manufacturers and suppliers to transit agencies and motorcoach operators, these updates offer a snapshot of the projects, partnerships and business moves driving the industry forward.
Read More →
New Tricks for Old Bureaucracies: Joshua Schank on Making Transit Innovation Stick
Former LA Metro Chief Innovation Officer Joshua Schank discusses why good ideas aren't enough, how transit agencies can overcome resistance to change, and why today's challenges demand more innovation.
Read More →