METRO Magazine Logo
MenuMENU
SearchSEARCH

Keolis launches ‘all-in-one’ digital app to plan travel, book, and validate tickets

The first network to use the app in its complete version is TAO (bus and trams) in Orléans, France.

June 6, 2017
Keolis launches ‘all-in-one’ digital app to plan travel, book, and validate tickets

 

2 min to read


Keolis announced the availability of its “Plan Book Ticket” solution, a “three-in-one” digital app enabling passengers to plan, book, buy, and validate their tickets using their smartphones. The solution, which has several of its functions in use on other networks in France, is now complete with the inclusion of M-Ticket, a digital tool that allows passengers to purchase and validate their tickets on a whole transport network, making public transport simple and easy to use. The first network to use the app in its complete version is TAO (bus and trams) in Orléans, France.

With the digital transformation, over 35 billion digital transport tickets are expected to be used on mobile phones by 2019. Keolis developed the “Plan Book Ticket” app enabling smarter transportation by simplifying ticket purchases and validation and management of the transport system. It enables commuters to plan their travel, buy tickets anywhere, anytime, and store them on their smartphone to be validated as needed. The benefits of the app for the network include improvements to punctuality, travel times, boarding speeds, and reductions in fare evasion rates.

Ad Loading...

Functions of the “Plan Book Ticket” solution are already in use on French transport networks. The “Plan” function is available in more than a dozen cities including Lille, Bordeaux, Montargis, Orléans, Brest, Amiens, Quimper, and Chateauroux. This solution calculates the best route by combining all transport modes from buses, trams, and metro to coaches, bikes, and walking.

The “Book” function, an online store connected to a network’s ticketing system, is already in use at Montargis, Orléans, and Saint-Malo. From now on, the app will feature M-ticket payment technology, developed by Keolis’ subsidiary Kisio Digital in partnership with Masabi, a global leader in mobile ticketing for transportation. The “Ticket” function enables passengers to stop using paper tickets and use their smartphone to validate their ticket. This app is the world’s first to use Masabi’s JustRide SDK to deliver mobile ticketing using the same technology already deployed in more than 25 cities worldwide including London, New York, Los Angeles, Boston, and Athens, Greece.

Similar digital apps have been developed by Keolis locally in different part of the world through its subsidiaries in Boston, Montreal, and the Netherlands.

More New Mobility

New Mobilityby StaffJanuary 30, 2026

Chicago's Pace Expands VanGo Mobility Program

The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.

Read More →
BusJanuary 22, 2026

Biz Briefs: BART, Uber Launch Partnership and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
SponsoredJanuary 19, 2026

3 New Ways Fleet Software Pays: ROI opportunities for modern fleet managers

Transit agencies depend on safe, reliable vehicles to deliver consistent service. This eBook examines how next-generation fleet software helps agencies move from reactive processes to proactive operations through automated maintenance, real-time safety insights, and integrated data. Learn how fleets are improving uptime, safety outcomes, and operational efficiency.

Read More →
Ad Loading...
Transit signal priority and public transit agencies.
New Mobilityby Alex RomanJanuary 16, 2026

How AI is Redefining Transit Operations and Signal Priority

In a recent episode of METROspectives, LYT CEO Timothy Menard discusses how artificial intelligence, cloud connectivity, and real-time data are transforming traffic management, boosting bus reliability, and enabling system-wide transit optimization across cities.

Read More →
New Mobilityby StaffJanuary 15, 2026

U.S. Transit Trails Global Peers, Transportation for America Report Outlines Path Forward

The analysis finds that a $4.6 trillion investment across all levels of government over 20 years ($230 billion per year) would be required to build, operate, and maintain a transit network that approaches the level of service within a cohort of 17 global cities with world-class transit systems.

Read More →
RailJanuary 15, 2026

Biz Briefs: Alstom Supplying TTC Subways, SilverRide Lands California Contracts, and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
Ad Loading...
Railby Staff and News ReportsJanuary 9, 2026

Biz Briefs: Hitachi Rail, GreenPower, and More

Stay informed with these quick takes on the projects and companies driving progress across the transportation landscape.

Read More →
An image of a woman exiting a Via microtransit fane with text reading "How to Scale Microtransit Through Data."
New Mobilityby Elora HaynesJanuary 8, 2026

Microtransit’s Next Chapter: Data, Equity, and Job Access at Scale

Via data shows microtransit boosts job access, equity, and commutes when designed to feed fixed routes, not compete with them.

Read More →
New Mobilityby Alex RomanJanuary 5, 2026

Forest River Working to Redefine Reliability, Responsibility in the Bus Industry

As the transportation landscape continues to evolve in the wake of the pandemic, few manufacturers have faced, or embraced, change as decisively as Forest River Bus.

Read More →
Ad Loading...
Technologyby Staff and News ReportsDecember 24, 2025

Biz Briefs: Electric Paratransit Buses in San Francisco and More

Biz Briefs covers the latest supplier news in the motorcoach and public transit industries.

Read More →