RELATED: Transloc Rider with Uber app launches pilot in Memphis
MBTA selecting 'best' public transit app via contest
The most preferred app will be selected by the MBTA, after considering public comment, and announced in September 2016. The selected app will be featured prominently on the MBTA website for a full year, and be endorsed by the T.

MBTA

MBTA
Which app most-effectively gives commuters the real-time MBTA information needed to navigate their way around the Boston region, whether they're using the subway, commuter rail, bus or ferry? The MBTA will answer that question by hosting a contest to select and officially endorse an app for real-time MBTA information.
MBTA customers take 1.3 million rides daily. Dozens of apps out there provide travelers with a variety of choices for getting information on subway, bus, commuter rail and ferry travel. The proliferation of single-purpose apps can lead to confusion and does not always meet the T's goal for a seamless customer service. A single prominent app can provide a tremendous improvement in customer experience.
The most preferred app will be selected by the MBTA, after considering public comment, and announced in September 2016. The selected app will be featured prominently on the MBTA website for a full year, and be endorsed by the T.
"Our customers are always on the go, and useful apps help connect riders to the information they need to improve their commutes," said MBTA Gm Brian Shortsleeve. "We're excited to thoroughly examine these innovative mobile tools and encourage travelers to log on and share their opinions of their favorite apps."
A public forum will be held on Aug. 12th at the State Transportation Building, where developers will showcase their apps. This event will feature a group of finalists from existing apps currently being used by the public.
Here are the kinds of features the MBTA expects a winning app to provide customers:
Customizable in-app alerting
Innovative means of customer feedback within app
Integration with our mobile ticketing provider, Masabi
Advanced data collection that continues to respect to our customer's privacy
For additional information go to: http://www.mbtaapprfp.com/
More Management

Financing, Fleet Replacement Requires a More Strategic Approach
Executives from ABC Companies and MCI discuss how rising costs, changing market conditions, and post-pandemic challenges are prompting motorcoach operators to rethink financing strategies, fleet replacement cycles, and long-term planning.
Read More →
Bringing Austin’s First Light Rail System to Life
Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.
Read More →
ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail
The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.
Read More →
New Orleans RTA Names Augustine III as New CEO
In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.
Read More →
How Transit Agencies Are Using Free Rides to Improve Voting Access
Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.
Read More →
Caltrain’s Electrification Drives a New Era of Ridership Growth
The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.
Read More →
Chicago, Charlotte Transit Agencies Expand Rider Support Programs
CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.
Read More →
New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →