
Which app most-effectively gives commuters the real-time MBTA information needed to navigate their way around the Boston region, whether they're using the subway, commuter rail, bus or ferry? The MBTA will answer that question by hosting a contest to select and officially endorse an app for real-time MBTA information.
MBTA customers take 1.3 million rides daily. Dozens of apps out there provide travelers with a variety of choices for getting information on subway, bus, commuter rail and ferry travel. The proliferation of single-purpose apps can lead to confusion and does not always meet the T's goal for a seamless customer service. A single prominent app can provide a tremendous improvement in customer experience.
The most preferred app will be selected by the MBTA, after considering public comment, and announced in September 2016. The selected app will be featured prominently on the MBTA website for a full year, and be endorsed by the T.












