Related: MCI adds service locator option to Emergency Roadside Assistance program
MCI names Ron Miller Director of Service Centers
Miller, who served as the network’s interim director since April 2016, has been named director of the company’s six Service Centers in the U.S. and Canada.


Motor Coach Industries (MCI), subsidiary of New Flyer Industries Inc., announced that Ron Miller has been named director of the company’s six Service Centers in the U.S. and Canada.
Miller, who served as the network’s interim director since April 2016, reports to Brian Dewsnup, MCI VP/GM, Aftermarket.
Miller began his career with MCI 12 years ago at the former Service Center in Loudonville, Ohio. Most recently, he was MCI Fleet Services Manager, responsible for heavy-duty collision and repair projects at MCI Service Center locations.
MCI Service Centers, which specialize in the maintenance and repair of all makes and models of intercity coaches and transit buses, are equipped for collision repairs, refurbishing, paint, and body work, retrofits with OEM wheelchair lifts, and engine overhauls. MCI service centers are also approved for Cummins, Detroit Diesel, Allison Transmission, ZF ASTronic Transmission, and HVAC systems warranty service, and offer parts-pick up windows.
Miller has spent his career in vehicle service. Before joining MCI, he was an automotive technician who rose to lead service operations for dealerships.
Throughout North America, MCI Service Centers employ 85 MCI and Setra factory-trained technicians at locations in Des Plaines, Ill.; Orlando, Fla.; Los Alamitos, Calif.; Blackwood, N.J.; Dallas and Montreal.
More Management

New York MTA Launches Historic $1.9B Signal, Track Modernization Project
Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.
Read More →
Brian Dickson on Building Stronger, More Resilient Transportation Organizations
Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.
Read More →
LA Metro Breaks Ground on Vermont BRT Project
The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.
Read More →
Building Stronger Leaders, More Resilient Transit Teams
Dr. Carol Parker Walsh discusses leadership development, employee retention, workplace culture, and preparing transit’s workforce for AI and automation.
Read More →
Roman Cornell on ABC Companies’ Evolution and the Future of Passenger Transportation
The company’s CEO discusses carrying forward a third-generation family legacy, ABC’s continued evolution in passenger transportation, support for increasingly complex fleets, and how technology and continued investment could help operators improve uptime.
Read More →
CATS Launches West Charlotte Microtransit Zone, Expands Transit Services
The new microtransit zone connects residents to key destinations as Charlotte Area Transit System rolls out the first phase of its 2055 Transit System Plan.
Read More →
VIA Bus Ridership Grows 10.1% Through August 2026
San Antonio's VIA Metropolitan Transit reported the highest bus ridership growth among major Texas transit systems. Federal Transit Administration data ranked it second among the nation's 50 largest transit systems.
Read More →
CSA Group Releases Climate Resilience Standard for Transit, Passenger Rail
Developed with support from the Standards Council of Canada, CSA D700 guides assessing climate-related risks and planning adaptation measures for transit and passenger rail systems.
Read More →ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust
ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.
Read More →
COTA Launches First Customer Experience Action Plan to Improve Transit Service
The new plan outlines improvements to service reliability, accessibility, communication, and the overall rider experience across Central Ohio's transit system.
Read More →