Miller, who served as the network’s interim director since April 2016, has been named director of the company’s six Service Centers in the U.S. and Canada.
Motor Coach Industries (MCI), subsidiary of New Flyer Industries Inc., announced that Ron Miller has been named director of the company’s six Service Centers in the U.S. and Canada.
Miller, who served as the network’s interim director since April 2016, reports to Brian Dewsnup, MCI VP/GM, Aftermarket.
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Miller began his career with MCI 12 years ago at the former Service Center in Loudonville, Ohio. Most recently, he was MCI Fleet Services Manager, responsible for heavy-duty collision and repair projects at MCI Service Center locations.
MCI Service Centers, which specialize in the maintenance and repair of all makes and models of intercity coaches and transit buses, are equipped for collision repairs, refurbishing, paint, and body work, retrofits with OEM wheelchair lifts, and engine overhauls. MCI service centers are also approved for Cummins, Detroit Diesel, Allison Transmission, ZF ASTronic Transmission, and HVAC systems warranty service, and offer parts-pick up windows.
Miller has spent his career in vehicle service. Before joining MCI, he was an automotive technician who rose to lead service operations for dealerships.
Throughout North America, MCI Service Centers employ 85 MCI and Setra factory-trained technicians at locations in Des Plaines, Ill.; Orlando, Fla.; Los Alamitos, Calif.; Blackwood, N.J.; Dallas and Montreal.
The region’s fixed-route system finished out the year with a total of 373.5 million rides. Adding 12.3 million rides over 2024 represents an increase that is equal to the annual transit ridership of Kansas City.
The service is a flexible, reservation-based transit service designed to close the first- and last-mile gaps and connect riders to employment for just $5 per day.
The upgraded system, which went live earlier this month, supports METRO’s METRONow vision to enhance the customer experience, improve service reliability, and strengthen long-term regional mobility.
The agreement provides competitive wages and reflects strong labor-management collaboration, positive working relationships, and a shared commitment to building a world-class transit system for the community, said RTA CEO Lona Edwards Hankins.
The priorities are outlined in the 2026 Board and CEO Initiatives and Action Plan, which serves as a roadmap to guide the agency’s work throughout the year and ensure continued progress and accountability on voter-approved transportation investments and essential mobility services.