METRO Magazine Logo
MenuMENU
SearchSEARCH

N.Y. county adds 19 new vehicles to paratransit fleet

Each Phoenix vehicle, manufactured by Coach & Equipment Mfg. Corp., is wheelchair accessible, featuring a side-entry lift near the front of the bus with double leaf lift doors.

June 15, 2015
N.Y. county adds 19 new vehicles to paratransit fleet

Photo courtesy: Rockland County

3 min to read


Photo courtesy: Rockland County

New York-based Rockland County’s TRIPS paratransit service has placed 19 new vehicles in service and upgraded its computer-aided dispatch system.

The new “Phoenix” model, cutaway-style, 14-passenger buses, which were purchased with federal and state funds, replace the majority of the TRIPS bus fleet.

“Today, Rockland County takes another step forward to better serve our residents with disabilities,” said County Executive Ed Day. “These buses help us provide demand-responsive public transportation for Rockland residents who are unable to use Transport of Rockland (TOR) and other fixed-route buses.”

Ad Loading...

“With these new vehicles now on the road, the average age of the total TRIPS vehicle fleet is reduced from seven to two years,” said Acting Commissioner Doug Schuetz. “A younger bus fleet helps us provide the most reliable service possible for Rockland County residents who depend on TRIPS for public paratransit transportation. These buses also offer lower fuel costs and are cleaner to operate – high priorities in these times.”

Each Phoenix vehicle is wheelchair accessible, featuring a side-entry lift near the front of the bus with double leaf lift doors. Vehicle interiors seat 14 ambulatory passengers, or up to three standard-sized wheelchair passengers with six ambulatory passengers. The buses feature Q-straint fully retractable wheelchair securement systems, solar tinted windows, a flat-floor configuration with no wheel well protrusion in the passenger compartment along with 74 inches of interior headroom, pillow-top seats, body air conditioning systems with low-profile A/C units, and underseat heating systems.

Safety-added features include bright, yellow-nosed entry steps, ribbed rubber aisles with transit grade floor rubber, and cameras that provide drivers with a clear view of the rear of the bus.

The buses also feature a Ford E-450 chassis with a 158-inch dual rear-wheel base, high volume 5.4 Liter V8 gasoline/E-85 flex fuel engine and electronic 5-speed automatic transmission with overdrive. Additional features include tilt steering wheel, power steering, four-wheel, power-assisted, anti-lock disc brakes (ABS), heavy-duty twin I-beam independent front suspension, auxiliary transmission cooler, 225 amp OEM alternator and dual 650 cca (cold cranking amperes) batteries.

An upgrade to TRIPS’ computer-aided dispatch system was recently installed in tandem with the new fleet. The hardware and software for the ADEPT system upgrade from 5.7 to 6.2 was installed and tested last week, and the system went live with the new buses yesterday.  The new system includes more user-friendly, color touch screens to provide dispatch information to drivers. TRIPS radio communications system was also upgraded earlier this year to provide better and more reliable coverage. These technology upgrades further assist with streamlining the dispatch process and making the TRIPS service more efficient.

Response to the new buses has been positive from both drivers and riders, according to County officials. Several customers who were the first to ride the new buses Monday remarked at how nice the new buses were, and drivers were pleased with how the vehicles handled, as well as with the ease of use of the touch screens onboard the buses.

This is the Department’s first bus purchase for TRIPS since late 2013, when TRIPS’ MV-1® specialized mobility vehicles were launched. The MV-1®vehicles remain vital to the TRIPS fleet, as they are smaller and able to serve some locations that cannot be served by the TRIPS buses, such as dead end streets, tight-turn cul-de-sacs, and within some condominium and apartment complexes.

The cost for the 19 Phoenix buses was approximately $1.12 million ($59,000 each), and was funded with a combination of 55% Federal Transit Administration (FTA) funds, 38% NYS Department of Transportation (DOT) State Dedicated Funds (SDF) and 7% local transportation funds (no County tax dollars).

The vehicles were manufactured by Coach & Equipment Mfg. Corp. of Penn Yan, N.Y., and distributed by Shepard Bros. Inc. of Canandaigua, N.Y. The total cost for the ADEPT system upgrade was $97,980 and was funded with 80% FTA funds and 20% local transportation funds (no County tax dollars).

TRIPS is demand-responsive and provides curbside-to-curbside, shared-ride public paratransit bus service by appointment within Rockland County. TRIPS offers two types of service: Regular TRIPS Service and ADA TRIPS Service.

More Paratransit

Cover for Part 2 with AC Transit's Cecil Blandon
ManagementMay 8, 2026

Bus Tech Talk: Part 2 with AC Transit's Cecil Blandon

In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.

Read More →
transit tracker connectpoint
Sponsoredby Alex RomanMay 1, 2026

Connectpoint Expands Digital Signage Strategy with LED Push

Connectpoint is enhancing its digital signage strategy by integrating LED technology into its services.

Read More →
frontrunner bus
SponsoredMay 1, 2026

ADA Compliant Transit: Easier, More Dignified Travel for Every Passenger

Today’s riders—and the communities you serve—expect more from public transit. While ADA compliance is required, leading transit agencies know that true accessibility also means delivering dignity, efficiency, and a better rider experience. This whitepaper reveals why forward thinking agencies nationwide choose the Low Floor Frontrunner as their first choice for ADA compliant vehicles—setting a new standard with passenger first design, faster boarding, improved safety, and unmatched operational performance.

Read More →
Ad Loading...
AMF Bruns' new headquarters and parking lot.
Paratransitby StaffApril 28, 2026

Inside AMF Bruns of America’s New Ohio Production Hub [Photos]

Step inside AMF Bruns of America’s 41,000-square-foot facility in Stow, Ohio, where expanded manufacturing capacity, modernized operations, and a focus on next-generation mobility solutions are shaping the company’s growth in accessible transportation.

Read More →
Exterior image of AMF Bruns' new facility in Ohio.
Paratransitby StaffApril 22, 2026

AMF Bruns Opens New Ohio Headquarters, Expands U.S. Manufacturing Footprint

With expanded production space, local investment, and a growing workforce, AMF Bruns is scaling its U.S. presence. Here’s an exclusive look inside the new Stow, Ohio, HQ.

Read More →
Ribbon cutting photo celebrating SEPTA's new Ardmore Station
Managementby StaffApril 13, 2026

Philadelphia's SEPTA Celebrates New Ardmore Station

The station was rebuilt as part of SEPTA’s Station Accessibility Program, making it fully ADA accessible with new elevators, ramps, and high-level platforms.

Read More →
Ad Loading...
Nadine S. Lee
Managementby StaffMarch 26, 2026

DART's President/CEO Announces Departure from Agency

Nadine S. Lee, who has served as president/CEO since July 2021, said the decision comes after careful reflection on the agency’s progress and its path forward.

Read More →
paratransit bus
SponsoredMarch 16, 2026

True Cost Factors for Paratransit Fleets

What truly drives the cost of a paratransit fleet? Beyond the purchase price, seven operational factors quietly determine maintenance frequency, downtime, and long-term service reliability. This whitepaper explores how these factors shape lifecycle cost and what agencies should evaluate when selecting paratransit vehicles.

Read More →
A next-generation HART paratransit SUV.
Paratransitby StaffMarch 3, 2026

Florida's HART Launch First Next-Generation Paratransit Vehicles into Service

The new HARTPlus SUVs — 2025 Ford Interceptor Utility models — represent a significant step toward modernizing mobility and enhancing service for paratransit riders throughout Hillsborough County.

Read More →
Ad Loading...
Webinar title over image of a transit van driving down the road
SponsoredFebruary 25, 2026

The Future of Paratransit: How to Thrive in an Uncertain Era

See how leading agencies integrate eligibility, operations, staffing, and rider access to protect service and public dollars.

Read More →