NJ Transit expands mobile ticketing app to bus system
Previously available only to rail customers, MyTix will now enable bus customers in southern New Jersey to purchase and display monthly passes using their smart phones.
As part of an ongoing effort to improve the overall customer experience, NJ Transit expanded its MyTix mobile ticketing app to 59 South Jersey and Philadelphia-area bus routes.
Previously available only to rail customers, MyTix will now enable bus customers in southern New Jersey to purchase and display monthly passes using their smart phones.
Ad Loading...
MyTix is available for free download on any Web-enabled iOS or Android device, via the App Store and Google Play. To purchase monthly bus passes via MyTix, customers must first install the app and then create an account, which will securely save customers’ profile information and purchase history for ease of use.
NJ Transit first introduced MyTix in April 2013 as a pilot program for rail customers on the Pascack Valley Line, as well as between Penn Station New York and the Meadowlands Rail Station for special events, to test the functionality of the app and determine the feasibility of expanding it to other rail lines.
In September 2013, NJ Transit expanded MyTix to the Main/Bergen County and Port Jervis lines, followed in October by the Montclair-Boonton and Morris & Essex lines, and in November to the North Jersey Coast and Raritan Valley lines, before completing system-wide rollout in December 2013.
In the past year, MyTix has already become very popular among NJ Transit rail customers. To date, customers have established approximately 250,000 accounts through MyTix and purchased a total of two million rail tickets — representing nearly 25% of credit card sales. Over the past six months, the program has grown by more than 200%
The new facility will augment the current Metro Bus Transit Center and overall system as part of new routes and service improvements known as Metro Bus Forward.
The plan includes investments in cleaner vehicles and upgraded stations, NJT LiveView to provide real-time GPS tracking of train and light rail service, enhanced safety initiatives through a new Real Time Crime Center, and the debut of a redesigned NJ TRANSIT mobile app.
ABQ RIDE Forward is the first transit system overhaul in more than 25 years. This latest phase marks 15% completion of the 16-phase rollout, which will continue over the next several years.
In Part 2 of a two-part conversation, AC Transit’s director of maintenance joins co-hosts Alex Roman and Mark Hollenbeck to discuss his maintenance team’s work with various types of vehicle, training, augmented reality, and more.
John Hatman, COO of Master’s Transportation, breaks down the priorities, warning signs and common mistakes fleet managers should address now to stay ahead of summer demand.
The beginning of the final BRT segment advances construction across all five segments, reflecting steady progress toward shorter travel times, improved accessibility, and a more dependable connection to jobs, businesses, and community destinations.