METRO Magazine Logo
MenuMENU
SearchSEARCH

NY MTA campaign encourages offering pregnant, disabled and seniors a seat

The pilot program, which began on Mother’s Day and runs through Labor Day, will examine ways to encourage courtesy by helping riders easily identify fellow customers with specialized needs who need a seat.

May 16, 2017
NY MTA campaign encourages offering pregnant, disabled and seniors a seat

 

3 min to read


New York’s Metropolitan Transportation Authority (MTA) launched a new awareness campaign to encourage customers to move their feet and offer a seat for pregnant riders, seniors, and those with a disability who are seeking seats.

The pilot program, which began on Mother’s Day and runs through Labor Day, will examine ways to encourage courtesy by helping riders easily identify fellow customers with specialized needs who need a seat.

Ad Loading...

MTA already provides disabled customers “priority seating” on buses and trains; while riders are required to relinquish seats in those areas under federal regulations and MTA rules of conduct, the new courtesy buttons can help riders better identify which customers need seats. The campaign also encourages customers, as a matter of courtesy, to give up any seat — not just those in reserved “priority” areas — to customers wearing an MTA-issued button.

Customers who are pregnant can choose from a “Baby on Board” button or a “Please Offer Me a Seat” courtesy button, which can also be worn by customers who have disabilities and seniors who choose to wear them.

The MTA will distribute buttons to all users of our system and the initiative will be integrated into its existing courtesy campaigns via transit system advertisements and social media.

“Pregnant riders, seniors and those with disabilities often need seats more than others but their condition may not always be visible,” said MTA Interim Executive Director Ronnie Hakim. "We hope this campaign will help their fellow riders to be more willing to offer them a seat without having to ask a personal question first.”

Health officials and advocates for transportation and disability praised the initiative as a positive way to help disabled riders and spread awareness that not all physical conditions are clearly visible.

Ad Loading...

“A little courtesy goes a long way. Providing a seat to a special needs user, without having an awkward conversation, can make a big difference with a small gesture,” Veronica Vanterpool, executive director of the Tri-State Transportation Campaign and MTA board Member said of the initiative. “I’m glad the MTA is launching this pilot campaign to remind its customers of priority seating while also explicitly including pregnant women and older adults to the group of special needs transit users."

Transport for London has had a similar program for the London Tube since 2005, with approximately 130,000 of the badges distributed every year. It started with a “Baby on Board” pilot, which was later followed by a pilot for disabled customers. Duchess of Cambridge Kate Middleton brought international attention to the program when she wore an official “Baby on Board” button in 2013.

The awareness button pilot is considered to be the first of its kind in the U.S. and marks the first time MTA is using buttons as part of a courtesy campaign.

More Management

Austin Light Rail rendering from UT perspective
Rail•by Alex Roman•October 30, 2026

Bringing Austin’s First Light Rail System to Life

Austin Transit Partnership CEO Greg Canally discusses the city's nearly 10-mile light rail project, its collaborative approach to project delivery, the importance of community engagement, and the milestones ahead as construction approaches in 2027.

Read More →
Technology•October 30, 2026

ETA CEO John Maglio on Transit Technology, Innovation, and Building Agency Trust

ETA founder and CEO John Maglio explores the evolution of transit technology, the importance of reliable systems, and how stronger partnerships can help agencies improve operations and the passenger experience.

Read More →
Two Metra locomotives on rail tracks.
Rail•by Alex Roman•October 29, 2026

Metra Draft Plan Outlines Costs, Service Improvements for Regional Rail

The Systemwide Network Plan identifies infrastructure needs and potential investments to expand all-day, bidirectional rail service across the Chicago region.

Read More →
Ad Loading...
Justin Augustine III, CEO for New Orleans RTA
Management•by Alex Roman•October 29, 2026

New Orleans RTA Names Augustine III as New CEO

In this edition, we also spotlight recent personnel moves at HDR, PATH, STV, and more, highlighting the people taking on new roles across the transportation industry.

Read More →
A ballot drop-off box marked “Vote” stands in the foreground at a transit station, with public transit buses visible in the background.
Management•by Elora Haynes•October 28, 2026

How Transit Agencies Are Using Free Rides to Improve Voting Access

Transit agencies are using fare-free service, trip-planning tools, and targeted rides to improve voting access. See what other agencies can learn from these efforts.

Read More →
A Caltrain electric railcar on the tracks
Rail•by Alex Roman•October 27, 2026

Caltrain’s Electrification Drives a New Era of Ridership Growth

The railroad’s shift to electric service has brought more frequent trains, stronger customer satisfaction, and increased ridership, earning it APTA’s Outstanding Public Transportation System award.

Read More →
Ad Loading...
METRO Magazine graphic featuring a Chicago Transit Authority bus at a transit station with the headline “Chicago, Charlotte Transit Agencies Expand Rider Support Programs.”
Management•by Elora Haynes•October 27, 2026

Chicago, Charlotte Transit Agencies Expand Rider Support Programs

CTA launched crisis intervention teams as CATS prepares to deploy fare ambassadors, expanding customer assistance and security efforts across both systems.

Read More →
An A line MTA subway car near the soon to be replaced signaling system.
Rail•by Staff and News Reports•October 23, 2026

New York MTA Launches Historic $1.9B Signal, Track Modernization Project

Funded in part by congestion pricing revenue, the project will replace nearly century-old signals along the A and C lines in Brooklyn and Queens.

Read More →
Turning Transportation Challenges into Opportunities
Management•by Alex Roman•October 22, 2026

Brian Dickson on Building Stronger, More Resilient Transportation Organizations

Bus Business Consultants Founder Brian Dickson discusses the leadership principles, operational discipline, and strategic planning that separate transportation companies positioned for long-term success from those stuck in survival mode.

Read More →
Ad Loading...
Groundbreaking ceremony for LA Metro's Vermont Transit Corridor BRT
Bus•by Staff and News Reports•October 22, 2026

LA Metro Breaks Ground on Vermont BRT Project

The 12.4-mile corridor is projected to serve 66,200 daily riders, reduce travel times by up to 24%, and create the nation's busiest bus rapid transit corridor.

Read More →